OnePlus India — Hidden Policy and False allegations

Address:New Delhi, Delhi, 110018
Website:oneplus.net/in

Hello,

I would like to mention a concern with One Plus Two phones. They have a small size litmus paper on top of the phone which is highly prone to get expose to humidity/moisture.

Company has not clear notifications mentioned on any website or warranty booklet about it.

No technical diagnostics are done on the device to confirm problems, only visual check that too only looking at the color of litmus paper turned to red is considered and relied upon.

Service centers asks for high price than what One Plus mentions the cost of the repairs on the website.

This is inappropriate and an action should be taken to hide information and false commitments to customer.
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I would like to mention a concern with One Plus Two phones. They have a small size litmus paper on top of the phone which is highly prone to get expose to humidity/moisture.
my oneplus 2 fingerprint sensor come home button not working.. and they are asking for Rs 9500... though the mistake may be mine fingerprint sensor cost around Rs.2000 only.. they are asking me to pay for whole set.

And this also uncovers under warranty. Service centers asks for high price than what One Plus mentions the cost of the repairs on the website.

This is inappropriate and an action should be taken to hide information and false commitments to customer.pewe

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