Onida — Ac not repaired more than one months passed

Address:

Durg, Chhattisgarh

I have taken full AMC for my Onida split A-C 1.5 ton .on 22nd july i registered a complaint (no. [protected]). Next day technician came and told few parts like condensors are damaged and replaced in 3-4 days but there's no response from service center after so many calls technician came on 5th August and said there's problem in compressor and after so many calls after 10 days one techician left compressor at my home and told he will come tomorrow but no one came for next 7 days after so many requests on 23rd August techician came and installed the compressor but there is huge noise from outdoor unit he told this is due to mismatching of the old and new compressor. I immediately informed service centre executive mr. Sandeep . Vibrations of outdoor unit is very large and due to it walls of my room having vibrations after 2-3 hours it stops cooling. On Monday I called raipur service centre head mr. Rakesh bharve he assured me in 2-3 days my problem will be resolved but nothing has been done . Now if my ac will not be repaired properly in next 3 days I will take legal action. replacement . Pravin pandey [protected]