[Resolved]  Onida — Airconditioner in warranty not serviced

Address:Chennai, Tamil Nadu

I have purchased Onida 1.5 ton AC model no S12CFLC3 from Chellamani & co. Thiruvallur, chennai Wide Bill No. 198 dt 24/04/2013. The AC went out of order an I had registered a Complaint wide compl. No. [protected] dt. 19/08/2013. The service manager Mr. Balaji Mb. No. [protected] contacted me and sent a service engineer, the service engineer informed me that the blower motor is not working. I have been repeatedly calling the manager and service personal, however there has been no response or any warranty replacement done. The equipment is under warranty and I want the rectification of faulty equipment done immediately and the warranty extended for the period I have lost because of negligence of the company.
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Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
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There is no progress in the case. Onida has not contacted or service done. kindly advice as to what should be done next.

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