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Onida Customer Care

MIRC Electronics Ltd.

Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400 093

Customer Care Phone Numbers and Contacts

Phone:+91 22 2820 0435
 +91 22 6697 5777
For Institutional Sales: corporate.sales@onida.com
For Service: service@onida.com
 
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Onida Complaints & Reviews

Onida - Airconditioner in warranty not serviced

User
 srinivasnarasimhan on Apr 5, 2014
I have purchased Onida 1.5 ton AC model no S12CFLC3 from Chellamani & co. Thiruvallur, chennai Wide Bill No. 198 dt 24/04/2013. The AC went out of order an I had registered a Complaint wide compl. No. 13081936380294 dt. 19/08/2013. The service manager Mr. Balaji Mb. No. 9190018000 contacted me and sent a service engineer, the service engineer informed me that the blower motor is not working. I have been repeatedly calling the manager and service personal, however there has been no response or any warranty replacement done. The equipment is under warranty and I want the rectification of faulty...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - Service not given on warranty period

User
 palybala on Apr 3, 2014
I have bought the ONIDA LED TV LEO39FD model In august 2013 @ SHARPTRONICS, COIMBATORE, TAMILNADU
& its under warranty.

The TV produced a single line in centre & i have lodged a complaint immediately with customer care no 044 39889000 on 30th march .

Complaint no : 1403B126381081


since the line developing every day, i have called them every day. to attend the problem. every day i need to make min of 5 calls to get somebody in line who can speak english.

they given servic centre no which was invalid.
Complaint comments Read comments [1] Complaint category TVs

Onida - replacement of new led tv

User
 kannasreekanth on Apr 3, 2014
Respected sir, This is a kind request on behalf of my LED 32 DHR, sl no :13G04#002527 i purchased my tv on 8-9-2013, since the second week the picture is not coming i registered complaint on 21-9-13 and complaint no is 13030706381816, next complaint dated 28-9-13 complaint no 13090706381204, 6-3-14 comp no 14030706380249, 15-3-14 comp no 14030706380645 21-3-14 comp no 14030706380838 28-3-14 comp no 14030706381106, , till this date my tv has not at been rectified please replace my warrentied tv to a new one, Thanks & Regards Sreekanth 08331892884...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - Micro oven given for repair returned back after nearly 2 years saying spares not available

User
 venusbabu on Mar 21, 2014
I had given my Onida Micro oven model No: M025CTS 22 bearing serial no:M025CGZ05101281 which purchased 18 months ago at Chennai was given to Kalyan Electronics, Authorised Service Centre for Onida Products in Tirunelveli vide Job No: 12 I 1018 dt.20.10.2012. After my marathon effort with the Service Centre for this long 18 months today (21.3.2014) I got it back with great difficulty with all my inner parts changed and front panel too changed with damages all over the Oven which looks like things purchased from old goods shop. The reason they said was - SPARES NOT AVAILABLE. To say this they took...
Complaint comments Read comments Complaint category Gas Stations

Onida - Home theater and remote complaint

User
 Muthu Asj on Mar 17, 2014
Dear Sir/Madam
I have purchased a onida home theatre two years before, last year i got a complaint in home theatre keys. At that time they told me if we try to repair it then it will get worse than this, so they told me to use only with remote, now its remote got problem so i contact with the same showroom. Now they were telling me that this remote cannot be serviced you should buy a new one to solve this problem. Then i asked for new remote they were telling that this type remote was entirely stopped. Iam working in a reputed company as a manager, iam preferring the onida products to my...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - led tv problem

User
 Pechetti Babusrinivas on Mar 15, 2014
led is inwarrenty i complaint c c last26days before after 8 days he come his cell no is 9912523717 and he cheaked he toled that i will come back in 2 days. now he is not reciving my call so please solve the problem immeadiatly because the led used in security porpuse in lord venkateswarw swamy temple in alwal my name is narsiah my contact no is 9440911326 please solve problem immeadeatly...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - not repair under warranty tv or not giving response

User
 V B GALA on Jan 20, 2014
Dear sir/madam,
My brother purchased onida 14" colour tv from gala electronics, kandivali (E)
But from last 6 months its giving prob. I complaint to customer care .& his enginer came and temporary repair, but after few days later its same prob. Face, now day they are ignore the prob.

So, plz help us.

My brother's name vijay ghanekar & his mob.No 08879 102 997
& my no. Is 08652 489 462.
We are staying at :- kokan niwas, tulaskar wadi, sai nagar, m.G.Road1.Kandivli(W)...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - No Response/ No service

User
 Kochumon P Thomas on Dec 26, 2013
Sir, I have purchased an Onida T. v from the QRS Retail Ltd, M. C Road, Kottayam on 25.10.2011. The T. V which I purchased was put on display at that time . The model of the T. V was LCO22VM which I purchased for Rs. 12000/- & it got I year Warranty. But the same has got complaint & this was informed to the Shop several times & the service people from the shop came & checked & said that the panel should be removed & it cost Rs. 7500/- which I didn’t changed till now. Now again the same problem exits. What should I do with this? Should I make a complaint to the Consumer...
Complaint comments Read comments Complaint category Appliances

Onida - BAD SERVICE AND MISHANDLING BY CUSTOMER

User
 sequeirads@gmail.com on Dec 14, 2013
I AM A VERY FRUSTRATED AND ANGRY CUSTOMER WHO WAS HARASSED BY YOUR CUSTOMER CARE. IT HAS LED ME TO FILE A COMPLAIN IN CONSUMER FORUM (YET TO BE DONE). I HAVE BOUGHT ONIDA WASHING MACHINE FROM PAI INTERNATIONAL BANGALORE WITH AN EXTENDED WARRANTY OF TWO YEARS BY PAYING EXTRA AMOUNT OF RS.1000. I REGRET TO SAY THAT WHEN ASKED FOR THE SERVICE OF THE SAME I WAS IGNORED AND MISTREATED BY ONE OF YOUR SERVICE CENTER IN JAYANAGAR SPECIALLY BY THE INCHARGE OF THE CENTER MR. ANIL WHO REPEATEDLY IGNORED AND MISTREATED ME. BEING A CUSTOMER OF SUCH A BIG BRAND I DID NOT EXPECT SUCH TREATMENT. I WAS VERY DISAPPOINTED...
Complaint comments Read comments Complaint category Washing Machines

Onida - Onida Split A/C not working

User
 farookalamcode on Dec 12, 2013
I purchaced new Onida Split A/C from attingal dealer namely V-Mark Home apliances just 12 days ago, it was working on the day of installation and next day not working. a complaint claimed and registered to the service center then just yesterday a service technician appear after a 5days, he spend 2hrs and waste my valid time without fix the A/C, he said that a part will replace and fix your A/C on next day, but till now there was no response from dealer or service centere, iam totally frustrated with this dam machine which installed to getrid from hot wether ...but from company side there was no...
Complaint comments Read comments Complaint category Products & Services

Onida - Washing Machine - Frequent Repair - Ashamed of having Onida Washing Machine

User
 veluarun on Dec 10, 2013
Chennai, 11th Dec 2013. From V.Arunagiri, Advocate, 2nd Floor, 3/398 10th Street, Venkateswara Nagar, Kottivakkam, Chennai-600041. Email: advocatearunagiri@gmail.com, Mobile: 880 770 8423. To The Customer Service, MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai - 400 093. Tel: 022 - 28200435 / 66975777. Email: response@onida.com, shivkumar.jaiswal@onida.com For Institutional Sales: corporate.sales@onida.com For Service: service@onida.com Ref: 1) Adonis Electronics Pvt Ltd. Invoice No. 12/043959 dated 26.01.2013. 2) My complaint...
Complaint comments Read comments Complaint category Washing Machines

Onida - Power adaptor blast frequently

User
 RAMANJANEYULU CHINTA on Nov 27, 2013
I buy onida led24 hms dated 24 04 2011. I fitted tv with v guard stabiliser even I switch off power my tv was burn . Two times it burns I want information wether power adaptor having voltage rely yes or no .power adaptor made in China it is suitable for Indian electrical supply . I want information from company...
Complaint comments Read comments Complaint category TVs

Onida - Need Quick attn for my service complaint from onida

User
 venkatesh on Nov 20, 2013
I bought ondia 32″ LCD TV on 22/05/2010 (Model no:LO32XSDBRFV and serial no: 9K4003486).It was working 6 months only. It has lot manufacture defect in this model. Now in ondia authorized service center M/S.Classic Electronics, B – 6 Rajaji Salai, Swarnapuri, Salem, Tamilnadu, Pin Code: 636004. This service guys keeps my lcd tv last 3 years. This service center manager mr.vijayan and senior technician mr.Jayapal these person told me in this model spares not available in company. So it’s not possible to repaired and It consider for waste so dont waste your time to claim. Juz 6 month working...
Complaint comments Read comments Complaint category TVs

Onida - company not listening complaints

User
 hitendra429 on Nov 8, 2013
WE PURCHASED A ONIDA LCD TV MODEL NO.-LCO2VTASH1006 ON 27TH MAY 2012 FROM VISHNU RADIOS NADBAI (BHARATPUR) BILL NO.-2077.THE T.V. GOT BURNED ON 25 DECEMBER 2012 WE LAUNCHED A COMPLAINT AND A TECHNICIAN CAME FROM COMPANY THEN HE WENT AND TOKK THE PHOTOS OF TV . BUT TILL NOW NO REMEDY HS BEEN DONE WE ALSO GAVE A LEGAL NOTICE WRITTEN BY ADVOCATE MUKESH KUMAR GOYAL MODEL NO.-MODEL NO.-LCO2VTASH1006 PURCHASE DATE-27 MAY 2012 PURCHASE LOCATION-NADBAI(BHARATPUR) COST OF PRODUCT-RS.12000 RECEIPT/INVOICE NO.-2077 COMPLAIN NOS.-13031886380931, 13041886380298, 13041886381451 ADDRESS-KESHAVDEV...
Complaint comments Read comments Complaint category TVs

Onida - ONIDA Mobile G725 "Sim Card not detected"

User
 Nayab221 on Nov 5, 2013
Dear Sir, I purchased an ONIDA Mobile G725 (grey Black) from an online shopping site "shopping.Indiatimes.co.in" as on 25-10-2013, my order ID - 3002767118 & I received the product as on 02-11-2013, I insert my working sim card in the ONIDA mobile Sim slot & start the handset but it shows " Invalid Sim", same problem found in both sim card slots, I contact to ONIDA service centre located in Jamshedpur which was mentioned in ONIDA user manual but the phone no. & the service centre which was mentioned in ONIDA manual was not exist, I also tried at ONIDA toll free no....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Onida Microwave Oven - no proper servicing

User
 vivekkumarpant on Oct 23, 2013
I bought oven in 2012.four days ago on dated 18-10-2013 after a complain a boy come from your service center haldwani nainital .He take oven with him and return it back after 2 days with a DOOR IN DEPLETED SHAPE WITH HIGH BILL CHARGES.please take a proper action quickly...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - Onida Customer Service

User
 scott102 on Oct 4, 2013
I have Onida Microwave which I have purchased almost 3 years back. Its opening door lock has been broken and for which I have already filled complaint( complaint ID: 13090686380309) in May'13. Last time technician came home and took the broken part. He ensured me that he will informed me if new part is available. I did not received any response 2 months and after that I contacted the customer care again and then they informed me that new part is not available. I do not understand, why this information was no shared with me before and if onida products part is not available then there is...
Complaint comments Read comments [1] Complaint category Appliances

Onida - problem with service support

User
 zealotindians on Sep 26, 2013
dear sir we purchased the brand new onida A.C at the shop of new rajam enterprises jafferkhan pet, on 27/01/2013. from the beginning itself we find problems with the A.C. and the service support from the Onida its not good. they done some welding inside of the compressor. still we are facing the problem in that machine. they are not give the proper support for us. and we are not trust the same machine again. we need the replacement for the same. and we need the warranty for that. expecting your reply thanks and regards nanda kumar. m 9840290996...
Complaint comments Read comments Complaint category Appliances

Onida - Complaint for Onida LCD

User
 Vijay M Shukla on Sep 24, 2013
To whom so ever it may concern. This is with reference to the complain lodged on 12-08-13 at your customer care department (Complaint number is 13081436380470), for my LCD purchased on 11-04-13 from one of your Onida Gallery (Sulchase Corporation). The model number of my LCD is LCD-LCO32DMSH101L, & after the complaint was done one technician came & after the examining said that part replacement is required & confirmed that very soon the said part will be replaced which till date is pending & upon calling they either do not receive the phone or make all lame excuses. I fail...
Complaint comments Read comments Complaint category TVs

Onida - Grievances of Onida's LCD (Ahmedabad)‏

User
 Vijay M Shukla on Sep 24, 2013
We are regular viewer of your TV show & admirer your genuine effort to work for the noble cause. We too have come across with the same problem & request you please help us, as all our efforts were completely unheard & all in vague. We have also come across with similar kind of problem. We have bought a LCD of 32" of Onida Company from the Onida Company's Showroom (Onida Gallery Sulchase Corporation , Ahmedabad) this year in the month of April'13, but in a few months time i.e from July'13 some linings in different colours started to appear on the LCD's screen...
Complaint comments Read comments Complaint category TVs

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