Onida Customer Care

Onida Customer Care

MIRC Electronics Ltd.

Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Phone:+91 22 2820 0435
+91 22 6697 5777
Webpage: onida.com
For Institutional Sales: corporate.sales@onida.com
For Service: service@onida.com
Satisfactory Rating
1%
Complaints
918
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Onida Complaints & Reviews

Onida - TV audio video pin point

User
 joshifriends on Jul 31, 2015
I bought an onida LED 21 inch tv n 14/01/2015. The TV initially has a loose pin point (for AV Pin). I complained this for many times. As a result, the pin is broken within tv itself as we removed and inserted the pin mnearly 30 times a hour. Now When we complained about this. No proper response is coming from the company itself. They are simply telling soory we can change this. Buy a new Tv Instead...
Complaint comments Read comments Complaint category TVs

Onida - Onida window ac ~no service support complaint dated 15 / 05 / 2015 15051606381889 (Windon 1 ton ac)

User
 Mahendra K SOni on Jul 30, 2015
With great irony I would like to inform you I my self Mahendra Soni(9830715112) had registered complaint DATED 15/05/2015 15051606381889. KOLKATA

Your engineer has visited our premises & confirmed ther is gas leak. He suggested even though it would be bit costly but if we allow to take AC to service station it would be done in proper manner so I agreed. They kept machine for a week in summer. Gentleman Mr. Ajay(9831805222) confirmed although he took time but has done service in best way & confimed we will not face any problem.

We faced similar cooling problem...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - Air conditioner non function compressor not rplaced after more than one of complaining

User
 vinodhrathnaa on Jul 25, 2015
Sub: replacement of faulty compressor - complaint no. 15069686380087 dated on 06 / 06 / 2015 onida win ac 1 ton w12trc3
Sir,

We have bought a one ton window ac of onida make from m / s. Super electronics, uttam nagar, delhi. But as far as my experience after the purchase, i felt that it was the biggest blunder of buying onida.
In the last week of may, 2015 the ac stopped working and servicing people checked it and informed that the compressor is not in working condition. Meanwhile an engineer on checking the problem stated me, the problem occurred due to improper...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - Poor response towards my ac complaint.

User
 premsirj on Jul 21, 2015
i have purchased an AC on 17/06/2015, after 2-3 days it start malfunctioning, and cooling capacity of that AC is also lesen down after few days, after that i have complaint about this problem to the service center of onida they asure me to send ther representative to my house to check this problem, but no body came to my house till the date today, ther response towards my complain is very bad so i request you to take action as soon as possible.and send your representative as soon as possible..

my two complaints no. are as follows..
23/6/2015 -15061286380772
17/07/2015...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - About bad condition of mother board of my led onida tv within near abaut 7-8month.

User
 Ravi R.yadav on Jul 21, 2015
I brought new led Onida TV in month of January.but this TV is bad condition from back one month. Mechniq from Onida company came my home and see the status of TV.he say that mother board of your TV is not working properly.I change the mother board within 4-5days.but still he is not coming.then i call Onida Custer care by lodging complaint no.1507A446380184.but still no response is coming from Onida customer care.they simply misguide us by telling server down hai, complaint close kar diya. mother board nahi hai. Thiskind of misguides done from Onida customer care to custmers....
Complaint comments Read comments Complaint category TVs

Onida - no- 1506c296380052

User
 knavada on Jul 13, 2015
dear sir i have complemented all ready 15/06'20015 tv model no-co21sbt300 your service engniear has came and taken tv mother board but today 13/07'20015 my tv is not ready what is this ??? your service please my salve me my request immediately...
Complaint comments Read comments Complaint category TVs

Onida - Remote sensor problem

User
 msmani478 on Jul 12, 2015
From,

M. Sukumar
1 / 185, kaliamman kovil street,
Chinthamani,
Madurai - 625009
Tamilnadu state
Mobile number (9994465181)

To,
The manager,
Onida house, g - 1, m. I. D. C, mahakali caves road, andheri (E)
Mumbai
Mumbai city district
Maharashtra
India - 400093

Respected sir,

I am compliant for my onida tv 15 inches 27 / 06 / 2015. The serial number (1400) 033122. The tv actual problem sensor complaint but the tv engineer service tuner change...
Complaint comments Read comments Complaint category Employees

Onida - washing machine complaint no 15049686380105 not attended

User
 Mahendra Srivastava on Jul 11, 2015
I have purchase w/m on 15-04-13 . there was drier problem in machine, I registered a complain on 4-2-15 bearing com no 15020676380115, nobody attended that complaint then again register a new complaint on 07-04-2015 bearing complaint no 15049686380105 till today it is unattended . please look into the matter and resolve the matter....
Complaint comments Read comments Complaint category Washing Machines

Onida - Complaint of washing Machine repairing is pending from last 2-3 m/o- not resolved yet

User
 Amitt Singh Rana on Jul 9, 2015
I have a registered a complaint 2-3 m/o ago, complaint no.1505B756380151 agst problem of my washing Machine.Techinician visit one time only and after that he didn't repsond.I tried to comaplint regarding the same in customer care and your onida head Lalita also but no proper solution is provided to me yet...
Complaint comments Read comments Complaint category Washing Machines

Onida - Not getting wall mounting bracket for 24 inch TV which has brought 4 years ago

User
 arj06514 on Jul 6, 2015
Not getting wall mounting bracket for 24 inch TV which has brought 4 years ago. adress :- pimpri pune maharashtra. i was taking follow up from onida service center @ pimpri from last 3 months but each time i get negative reply. please try to arrange the same...
Complaint comments Read comments Complaint category TVs

Onida - Low cooling

User
 sd121070 on Jul 2, 2015
I have purchased onida split ac (S183flt - lt) on 20. 09. 2014
From your dealer ambika electronics, vadodara.
I have a problem of low cooling since purchased, have registered a complain @ adonis electronics pvt. Ltd. , vadodara
On 23. 06. 2015 and they attended on 28. 06. 2015. (Only outer cheking & said everything is ok.)
Now i am still facing same low cooling & require help to sort out this issue immediately.
Thanks & regards

Shreyans thakker
M - 7575892690...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - MY tv not working

User
 nirmalpathak2512 on Jul 2, 2015
Respected sir/medam my tv was not getting on only continious blinking on 18 jun 15 i have registered a complaint to onida service station person from onida came and try to repair but he could not. he took the board two to three times he taken 1250 rs but till 2 july 15 my tv was not repair or given back . please do the needful...
Complaint comments Read comments Complaint category TVs

Onida - Complaint regarding Complaint No. 1506C946380009 ( ONIDA SPLIT AC )

User
 Naman87 on Jun 30, 2015
I am a loyal user of onida products, as initially I have purchased television then microwave then air conditioner. Your products are much better than other companies but don't know why your service response show me a disappointment.

In Onida 1.5 ton Split AC which I am using from last 6 years, now it creates a problem of showing error with the Name " E9 " after 3mins and then AC get closed. For this I have registered a complaint on 1st June'15 for which technician visited next day at my Home, during that visit technician checked the whole parts after this he told...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Onida - LCD TV not repaird

User
 sreekumr on Jun 29, 2015
My LCD TC model Xria 32' brake down during January 2015, and your service engineer from Trivandrum, Kerala attended the complaint and reported that the power supply Board and touch has to be replaced. Till day it has not been resolved on my final inquiry last week they informed that the parts are not available hence not able to do any thing. The Model : : Xria 32' Srl.No: 4000077, L032XRGBG My complaint registration No: 15031736380632 Please confirm the problem is rectifiable or not....
Complaint comments Read comments Complaint category TVs

Onida - led 46 inch screen blackout

User
 micksey on Jun 28, 2015
Its just been a year and my onida led 46 inch Tv screen has turned out to be black with no video but only sound. I had my warranty card with me but was unable to find it. Later i went to the place where the TV was purchased and i got the details of the warranty from there. Ive found out that the warranty was valid till 2nd june 2015. My TV got spoil on 1st June, i spoke to the concerned person later from onida and i got the complaint no. Later he also visited and said that screen needs to be changed costing Rs. 35000/-. Tv itself costs about 55000/- plus its not that warranty was over long back....
Complaint comments Read comments Complaint category TVs

Onida - complaint not resolved even after a month

User
 Donjackson macdonald on Jun 28, 2015
Dear we have purchased a led tv from onida, After a week the TV was not switching on we logged a complaint they gave us the complaint number 80409 and thats it no one turned back after that, when ever we call they say within 10days it will get resolved and nothing is happening, If this continues who will buy indian products further....
Complaint comments Read comments Complaint category TVs

Onida - Poor service from Onida

User
 Nits@123 on Jun 27, 2015
I sent email to service@onida.com twice but no reply at all. And its the worst experience i have been through in my life, i never used onida product before and i never will after this.. i bought a new 32inches LED tv from disbuter in my hometown in april there was a fault in the tv and there was only sound working display was not working and now again the same fault last time i took me 2 months toresolve the issue and still that problem persists, , Thats how the poor service is from local companies like onida.thats why other companies like sony and other are good..i would never recommend...
Complaint comments Read comments Complaint category Products & Services

Onida - AIR CONDITIONER

User
 Saifco on Jun 26, 2015
I am Anish Ahmad and my Company Name Saifco Agrotech Ecngineers (India) and I was Purchesed a Air Conditioner 1Ton Date 30-May-2012 and warrenty to 5Years but my Air conditioner is faulty . and I have Complained to Onida Company for service and Complaint No.1506C946380103 and Onida care Agent(Mohit And Mobile No.8802462961) come for service and check and take 400Rs. but again AC faulty and AC compression is faulty and againt complaint to onida Company Complaint No.1506C946380235 but No response for Service . I have complaint to consumer form after wait 10Days. please help me Consumer Forum.I hope...
Complaint comments Read comments Complaint category Utility Services

Onida - regarding washing machine

User
 yachu on Jun 21, 2015
my top load washing machine hydrofall 80s washer was not working, i lodged a complaint my complaint no is1505d436380627, it now nobody turned up i made the complaint 19th of last month, i called the service in charge in mysore mr chandrrashekar, he said he wil send the concerned person nothing happend stil what am i suppose to do...
Complaint comments Read comments Complaint category Washing Machines

Onida - regarding A/C compliant

User
 suganthans on Jun 17, 2015
hai, this is suganthan from chennai, has i bought three 1.0ton splits a/c(model-123dfl) from jayam&co dated-24.09.14.as i found some strange noise from the indoor unit when ever the compressor switch on.so i made the compliant to onida service center.compliant number-15049806381207, 15069806380443.the people from akash enterprises from tambaram have visited my house, reinstalled and done all the service to my a/cs and finally told me that it is a highend comprosser model, so it will produce noise and after using for a year so the noise might reduse.i find wearied about this answer.after purchasing...
Complaint comments Read comments [1] Complaint category Credit Cards

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