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Onida Customer Care

MIRC Electronics Ltd.

Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400 093

Customer Care Phone Numbers and Contacts

Phone:+91 22 2820 0435
 +91 22 6697 5777
For Institutional Sales: corporate.sales@onida.com
For Service: service@onida.com
 
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Onida Complaints & Reviews

Onida - led tv problem since one month within warranty period

User
 kambleajit on Sep 16, 2014
for reference here i m provide my mobile no 9558800233 for search of my complaint no.since one mth i am facing this problem but ur executive only give assurance but no one is sorting out the problem of my led tv which partsi is gone for replacement. is your company take so long period for replacement of tv parts even when the led is on wa rranty period this is not acceptable to me. either you take neccesssary steps to sort out my led problem neither replace my led tv as soon as possible. why not i will lodge a complaint in consumer form for your unsatisfactory service which you have provided. for...
Complaint comments Read comments Complaint category TVs

Onida - 14090666380310

User
 anzyyy on Sep 14, 2014
Dear Sir/Ma'am, I will like to inform you that i have made a complaint about the non working of the touch panel of my washing machine on 8th Sept 2014. The complaint number given to me was 14090666380310 . The service rep came and took the service charge and defected part away saying that it will be replaced with a newer part. For five days, he said that he will come today, tomorrow etc. Surprisingly, after 5 days he said that part is not available anywhere. Now, here are two things that are really pathetic on the part of the service provider:- 1) I cannot buy the excuse that the part...
Complaint comments Read comments Complaint category Washing Machines

Onida - tv not working

User
 sourabh ji on Sep 8, 2014
your aim provide better solution to customer which i read your site but i dint think so it was completely a pathetic and third class service giving by you from last ten days my tv was not working for the same i already complaints for the same but no body listen thats y i am so fad up by this type of services even every elctric appliance in my house is onida company now by this mail i hope you understand my basic problem and solve it asap...
Complaint comments Read comments Complaint category TVs

Onida - No Response

User
 Sanjeev 7105 on Sep 3, 2014
I register a complaint on onida customer care 25.7.14 complaint no.14071276381128 but still not attend my complain till now 03.9.14. i already three call to customer care but no response from cc. They give me new complaint number Every time when i called. Detail given Below:- Complain No. Date 14081276380437 11.08.2014. 14081276380991 23.08.2014. Please take necessary Action as soon as possible. Sanjeev...
Complaint comments Read comments Complaint category Washing Machines

Onida - Faulty sound card

User
 vermaneeraj on Sep 3, 2014
Dear Sir, I purchased ONIDA LED model no LEO50FRZ400 on 5-05-2014, since last one month there had been a problem with the sound of the LED and we have not been able to watch TV at all. The complaint number 14081436381076 was lodged on 28th August 2014 and after several reminders your technician visited on 1st Sept 2014 to inform that the sound card is defective and needs to be replaced. We were told by the supervisor that it will take still 1 week more atleast to get the same rectified. May I request your goodself to advise the immediate resolution of the problem....
Complaint comments Read comments Complaint category TVs

Onida India - post sale service is worst (complaint no. 14071276380641 dt. 11/07 & 81126 dt 25/08/14)

User
 Sanjayvr2000 on Sep 1, 2014
Dear Sir/ Madam, I have raised the compliant at Onida customer regarding the my split AC (2ton) dt. 11/07/14 vide complaint number 14071276380641. Technician was visited my home on dt. 15/07/14 and informed us, will visit again with part to be change i.e. outdoor PCB unit. But on one turned -up till 24/08/14. In this period I called-up number of time to customer care & Ghaziabad service center but no positive response from ONIDA side even called-up the branch head i.e. Mr. Rajesh / Mr. Sunil on his cell number but no response. on 25/08/14 I called up again on customer care & surprising...
Complaint comments Read comments Complaint category Other

Onida - Telivision not working

User
 Srinivas Chinta on Sep 1, 2014
We have purchased an Onida TV with woopher setup.We have purchased it about 2 years back.It hasn't been working since a couple of days.It isn't turning on.So I would like to request the Onida service centre to contact us and resolve the problem as soon as you can.This is our contact number 7702728842...
Complaint comments Read comments Complaint category TVs

Onida - Not happy with the service provider

User
 Rajashekher Patil on Aug 30, 2014
Sir, I have purchased one Semi Automatic washing machine at Gulbarga Karanataka on 9.4.2014, it is not working since 20th of this month . I went to the seller of the product he advised me to raise the complaint, which is raised on 25th of this month thereafter I met with the service provider at Gulbarga, he informed that he is not in a position to provide service . Then again I contacted to the customer care number on 28th and 29th and requested the customer care to give the phone number of any other higher ups so as to submit my query but they refused to give the same and at last on again and...
Complaint comments Read comments Complaint category Washing Machines

Onida - speed cool split AC

User
 Daksh Deep on Aug 21, 2014
I register a complaint on onida customer care 13.8.14 complaint no.14089686380034 but still not attend my complain till now 21.8.14. i already three call to customer care but no response from cc. its always ask cc engg.. attend tomorrow. Manjeet 9810124820...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - Problem in Window AC

User
 Avinash.Agrahari on Aug 21, 2014
We have purchased a Onida window AC 2 month earlier with lot of hope as it was our first product of Onida. But within two month we are suffering lot of problem in Onida AC which is related with draining issue . We have booked this complaint on 12th of August 2014 and our complaint No is "1408A476380159 ". We have contacted to; customer care, service Center and delear . Everyone is passing to other and we are running between one department to other like a government office. Now we have planned to file a case in consumer court, but before going ahead i want to try last time to resolve it with...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - Manufacturing defect in Window AC

User
 Avinash.Agrahari on Aug 21, 2014
We have purchased a Onida window AC 2 month earlier with lot of hope as it was our first product of Onida. But within two month we are suffering lot of problem in Onida AC which is related with draining issue . We have booked its complaint on 12th of August 2014 and our complaint No is "1406A476380158 " we have contacted to; customer care, service center & Dealer and everyone is passing it to other. Customer care is saying that i have to contact service center, Services Center is passing it to Dealer and Dealer is passing it to Customer Care. Expecting some professional and satisfactory...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - LED TV not working properly

User
 Monika_88 on Aug 19, 2014
We brought Onida LED TV in May, 2014 But it is not working now. We are continuously in contact with customer care from last month but did not get positive response. So you are requested to kindly look in this matter & solve it on top priority...
Complaint comments Read comments Complaint category TVs

Onida - Selling Substandard ACs

User
 NateMan on Aug 11, 2014
Hi, I bought an Onida AC about 2 years ago. It was a 1.5 ton AC. It has been serviced on a regular basis. All of a sudden it stopped working. I refilled the gas and within two weeks the AC stopped working again. When I called the customer service, they sent an agent after 4 days. He suggested that we replace the AC with a new one and collected Rs 450 for that visit. It has been almost three weeks since we complained on July 26, 2014. The AC is still on the floor with a large opening in our bedroom. He did not even put the AC back after checking. We paid an additional Rs 15000 to Onida Service...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Onida - Spent Rs. 8000/- - but for no use

User
 kuttur2003 on Aug 4, 2014
From May 2010 till 2014 2 times the T.V. was taken to ONIDA agent spent Rs. 8000/- . the last one was in 2013 March - within one year the T.V. is not operational as expected. Within 1 and half hours time the whole picture become whitish and cannot see any clear picture. Now I have stopped complaining as I know no use again spend money at service centre and ead aches again...
Complaint comments Read comments Complaint category TVs

Onida - Onida ac compressor burnt...No action

User
 manarang on Jul 26, 2014
To the admin
Sir i have many times call on onida customer care (011-39889000)
And registerd complaint of my onida 1 ton split ac
Sir my ac's compressor is burnt and all i got from onida is that it is out of stock.. I m writing some of my complaint number. The ac has not worked for the whole season. It took them 1.5 months to figure out that the compressor is gone and they tried to fill some gas and make it work for the time being. And now that they agreed that the compressor is gone, they say it is out of stock. I am tired of making calls and requests. Plz tell me what...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - sound problem

User
 golu112 on Jul 23, 2014
I have purchased onida led 32 " in nov 2013 and it has sound problem in june 2014. I made a complaint on 0171 - 4020470 but after 2 months nobody taking care of my complaint. Receptionist is very rude every time I call them. My ph no. Is 8950136756. I am from mullana distt. Ambala....
Complaint comments Read comments Complaint category TVs

Onida - Microwave 20 ltr not working

User
 Ankur kr Saxena on Jul 23, 2014
Inv.u00000049537 Date-16/06/12 Many time remind your care center haldwani, but i not get any service from this center. rgds Ankur kumar flat no11-12 new colony sectore A. V.po jawahr nagar, P.o.-Nagla-263149 9627851000...
Complaint comments Read comments Complaint category Online Shopping

Onida TV - Onida TV Customer Service does not treat your complaint seriously!

User
 Shweta21888 on Jul 21, 2014
I have never seen any worse customer service than this. The is no
Absolute care. I gave the board of the TV 3 months ago and Neither do
They respond to my calls nor bother to give an update. I am completely
Fed up . Will i get the problem resolved?...
Complaint comments Read comments Complaint category TVs

Onida - Onida A.C not working

User
 qmwn on Jul 16, 2014
Hi,

I purchased onida a.C from authorised dealer the serail number is 1210122379.
But now its compresser is not working i tried to contact service center but there is no response.

Please look into the metter asap.

Regards
Amit
8191871000
Seth.Amit04@gmail.Com...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - Repair of onida lcd

User
 Ramesh H DRDO on Jul 15, 2014
Sir,
1. I Purchased Onida Xaria Model No. LO32XRGBB, Sl No. LO32XRGBB8J4002307 in Bangalore 4 years ago. My LCD suddenly stopped functioning and when switched on there is no power supply is coming. I tried to some of the Onida Service centre at Bangalore who advised there are no spare parts available for servicing the subject power supply.

2. Can you please suggest me an alternate source from where or from whom I can get my LCD to functioning stage or working stage or repaired please.

3. My contact details are Ramesh, Mod 91 98806 23936, email ID ramesh725238@gmail.com...
Complaint comments Read comments Complaint category TVs

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