Onida Customer Care

Onida Customer Care

MIRC Electronics Ltd.

Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Phone:+91 22 2820 0435
+91 22 6697 5777
Webpage: onida.com
For Institutional Sales: corporate.sales@onida.com
For Service: service@onida.com
Satisfactory Rating
1%
Complaints
932
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Onida related photos (40)

Onida Complaints & Reviews

Onida - Ac not repaired more than one months passed

User
 pravin101p on Aug 26, 2015
I have taken full AMC for my Onida split A-C 1.5 ton .on 22nd july i registered a complaint (no. 15071976380104). Next day technician came and told few parts like condensors are damaged and replaced in 3-4 days but there's no response from service center after so many calls technician came on 5th August and said there's problem in compressor and after so many calls after 10 days one techician left compressor at my home and told he will come tomorrow but no one came for next 7 days after so many requests on 23rd August techician came and installed the compressor but there is huge noise from outdoor...
Complaint comments Read comments Complaint category Appliances

Onida - Replacement of onida washing machine top cover

User
 muralidhar rao p on Aug 25, 2015
I have made a complaint regarding the above on 14-08-2015. One mr anurag arrora has responded to my complaint, promised to replace the above washing machine with new one . So far no information regarding the above. Kindly let me know the status of the above....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Onida - Sound Problem & Picture problem

User
 Purnima Devi on Aug 22, 2015
My name is Yogendra Contact no-8802303375 Complaint no-1508C996380235 Complain of Onida LED t.v. i already resigestred the complaint many time . But complaint is not going in actiong process. Technician come twice but he just passad the time.. Kindly take the action... Thanks & Regards Yogendra Mob. 8802303375 Email: yogiraj611@gmail.com...
Complaint comments Read comments Complaint category TVs

Onida - Service of onida lco32mms model

User
 soom on Aug 18, 2015
Sir, My Onida LCO32MMS 4007334 TV has not functioned, So I therefore request you to kindly arrange service in favour costumer. Sl no. 8902987090727 purchase on 30/01/2013. State: Orissa Dist. Cuttack PO: Salipur Pin : 754202 mob: 9437227957 e mail: dashmantwo@gmail.com...
Complaint comments Read comments Complaint category Products & Services

Onida - Washing machine not working

User
 Kumaran_sun on Aug 17, 2015
I was purchased ONIDA SPLENDER washing machine on 28.12.2013 from Sharptronics Salem. The machine was not working from 20.07.2015 I was lodged a complaint in customer service on 23.07.2015 in the complaint ID 1507D596380398 after 2-3 days one service engineer came to house and he is told that the machine board is gone out. I will replace the same within 4-5 days. After a long period, ie. today 17.08.2015 till the complaint is not rectified. YOU THINK YOU CAN WASH CLOTH EVERY DAY BY HAND?????? it is possible in your house. How a old women can wash her family's cloths by her hand...
Complaint comments Read comments Complaint category Washing Machines

Onida - Tv remote not working for the first day

User
 raj961238 on Aug 15, 2015
My name is raju sing Contact no-9999942958 Complaint no-1508c996380170 Complain of t.v. i already resigestred the complaint many time . But complaint is not going in actiong process. Technician come twice but he just passad the time.. Kindly take the action......
Complaint comments Read comments Complaint category TVs

Onida - Faulty ac

User
 chetankale1 on Aug 14, 2015
I have purchase new AC and next day not start properly, I have Complet to onida cust care but not found proper solutation now some techinal part not worked so that I could not use this Ac above 3 month and till not install correct part in the Ac and it is not working I have been follow up Complet but not working now I do not need this Ac and there is become big head act to my family now I want my money of Ac and 20000 for hadac get from onida I have original bill and recording of all calls with Complet no of cust care of onoda...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - Replacement of TOP COVER of onida washing machine semi auto Hydrafall70SW

User
 muralidhar rao p on Aug 14, 2015
I HAVE PURCHASED THE ABOVE WASHING MACHINE AT ADISHWAR INDIA ON 16-2-2014. I HAVE ALSO HAVE EXTENDED WARRANTY FOR 2YEARS. While usuing the wash somehow the top cover of the washing area was struck & in process was broken. I have made compliant to Onida Call Centre on 24-6-2015, vide comp. No.1506A946381067(tel ph no.080-39889000. After of couple of weeks I enquired about the status of the same. I was told that the complaint has been transferred to your Vijayanagar office, vide complaint No15069036380747 (tel ph.No.9916014970).the person incharge of your Vijayanagar Office said we have made the...
Complaint comments Read comments Complaint category Washing Machines

Onida - Washing machine not working

User
 rnm1 on Aug 13, 2015
Sir I have booked my complained for repair of my washing machine and the franchise i, e ADONIS ELECTRONICS PVT LTD.give me a service memo copy of which is enclosed . The franchise told me that another part will have to me procured for my machine functional.However they have not repaired the machine so far.Will you please look into the matter and arrange for repairing of my washing machine immediately. FRANCHISE COMPANY TELEPHONE NUMBER NOT FUNCTIONING THE NUMBER IS 0674-3299315...
Complaint comments Read comments Complaint category Washing Machines

Onida - Non working of dry tube of Onida washing machine

User
 vinod_garg on Aug 13, 2015
I have complained for repair of washing machine in customer care no-07313988900 on 06.06.15 with complain no-1506D156380012 but till date no action. After that I have again called to customer care on 09.06.15, then they have provided me contact no of Sh. Permanand (9302254506) at Jabalpur. I have talked many time but he is so careless no action take for this complain. today (13.08.15) I have called that I have send you motor to sidhi service center then I have called to service center but they have not received any motor. He is so liar that his shop should be closed....
Complaint comments Read comments Complaint category Washing Machines

Onida - Led issue

User
 Lalit Gosavi on Aug 12, 2015
Have major complaint of your service, I Purchased Onida LED in Feb 2015 Model No Onida LED LEO 32 HRZ Serial No is LEO32HRZ 14H, there are several issues please find below I have Raised complaint for Demo in Feb 2015, 1st Issue, 2nd issue My Led started some Remote Issue from June 2015 and again I raised complaint in June 2015 complaint no 465 ( still not resolved ), Your Person Visited after two days ( Mr Kakade ) and I checked and said Main Board is faulty need to replaced we said ok and he requested to wait for three days, Three days gone I called to him and asked for status he said still...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - No Response from Onida Service for the complaint registered on 31/July/2015

User
 ksathya on Aug 6, 2015
Registered the complaint on 31/July/2015 on Customerservice number provided on their website (+91 44 3988 9000). The Complaint number is 15070216380657 and was told that the service would be attended in 48 hours. Till date of posting this 06/Aug/2015, i have not received any calls either from the so called onida customer care nor the service agency (+91 44 2223 6145) with whom the call is pending. I have been making calls daily from 3 Aug and follow but of no use. Need a solutions to this at the very earliest...
Complaint comments Read comments Complaint category TVs

Onida - Lcd tv's are worst

User
 surfraz_urs on Aug 5, 2015
I have bought ONIDA LCD TV 5 years back.3 months back problem got started. Not getting Switch ON. After making calls to ONIDA Customer Care got to know one service center called "Electro Zone" in KPHB Colony, Hyderabad. I have taken my LCD TV to this Service " Center which was more like a Dump Yard . No place to stand also .They have inspected and told that Power Supply has to be replaced cost Rs 4500/-+600(service charge) . After taking the TV to my home lot of new issues started ( Screen stop/blurr/hang ).Again I have taken my TV to this service center "Electro Zone" and...
Complaint comments Read comments Complaint category TVs

Onida - Mobiles not working properly

User
 mvspdevi on Aug 2, 2015
Sir/Madam, We have purchased 2 No.s of Onida I407 Mobiles Dual Sim Kit Kat 4.4.2 G Sensor 4GB of same model through online Approximately in the month of July 2015 from Snapdeal.com. The features of mobiles are Model: i407, Color: White+Silver, GSM 900/1800+WCDMA2100M, Mobile Phone GSM/GPRS. Actually we have not expected this much very less or poor performance of this mobile and lost money by buying two mobiles at a time. Since then the date of purchasing these mobiles, the working condition of both the mobiles are not at all satisfactory. Whenever we are trying to dial/call, its going to someother...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Onida - TV audio video pin point

User
 joshifriends on Jul 31, 2015
I bought an onida LED 21 inch tv n 14/01/2015. The TV initially has a loose pin point (for AV Pin). I complained this for many times. As a result, the pin is broken within tv itself as we removed and inserted the pin mnearly 30 times a hour. Now When we complained about this. No proper response is coming from the company itself. They are simply telling soory we can change this. Buy a new Tv Instead...
Complaint comments Read comments Complaint category TVs

Onida - Onida window ac ~no service support complaint dated 15 / 05 / 2015 15051606381889 (Windon 1 ton ac)

User
 Mahendra K SOni on Jul 30, 2015
With great irony I would like to inform you I my self Mahendra Soni(9830715112) had registered complaint DATED 15/05/2015 15051606381889. KOLKATA

Your engineer has visited our premises & confirmed ther is gas leak. He suggested even though it would be bit costly but if we allow to take AC to service station it would be done in proper manner so I agreed. They kept machine for a week in summer. Gentleman Mr. Ajay(9831805222) confirmed although he took time but has done service in best way & confimed we will not face any problem.

We faced similar cooling problem...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - Air conditioner non function compressor not rplaced after more than one of complaining

User
 vinodhrathnaa on Jul 25, 2015
Sub: replacement of faulty compressor - complaint no. 15069686380087 dated on 06 / 06 / 2015 onida win ac 1 ton w12trc3
Sir,

We have bought a one ton window ac of onida make from m / s. Super electronics, uttam nagar, delhi. But as far as my experience after the purchase, i felt that it was the biggest blunder of buying onida.
In the last week of may, 2015 the ac stopped working and servicing people checked it and informed that the compressor is not in working condition. Meanwhile an engineer on checking the problem stated me, the problem occurred due to improper...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - Poor response towards my ac complaint.

User
 premsirj on Jul 21, 2015
i have purchased an AC on 17/06/2015, after 2-3 days it start malfunctioning, and cooling capacity of that AC is also lesen down after few days, after that i have complaint about this problem to the service center of onida they asure me to send ther representative to my house to check this problem, but no body came to my house till the date today, ther response towards my complain is very bad so i request you to take action as soon as possible.and send your representative as soon as possible..

my two complaints no. are as follows..
23/6/2015 -15061286380772
17/07/2015...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - About bad condition of mother board of my led onida tv within near abaut 7-8month.

User
 Ravi R.yadav on Jul 21, 2015
I brought new led Onida TV in month of January.but this TV is bad condition from back one month. Mechniq from Onida company came my home and see the status of TV.he say that mother board of your TV is not working properly.I change the mother board within 4-5days.but still he is not coming.then i call Onida Custer care by lodging complaint no.1507A446380184.but still no response is coming from Onida customer care.they simply misguide us by telling server down hai, complaint close kar diya. mother board nahi hai. Thiskind of misguides done from Onida customer care to custmers....
Complaint comments Read comments Complaint category TVs

Onida - no- 1506c296380052

User
 knavada on Jul 13, 2015
dear sir i have complemented all ready 15/06'20015 tv model no-co21sbt300 your service engniear has came and taken tv mother board but today 13/07'20015 my tv is not ready what is this ??? your service please my salve me my request immediately...
Complaint comments Read comments Complaint category TVs

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