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Onida Customer Care

MIRC Electronics Ltd.

Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400 093

Customer Care Phone Numbers and Contacts

Phone:+91 22 2820 0435
 +91 22 6697 5777
For Institutional Sales: corporate.sales@onida.com
For Service: service@onida.com
 
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Onida Complaints & Reviews

Onida - Onida ac compressor burnt...No action

User
 manarang on Jul 26, 2014
To the admin
Sir i have many times call on onida customer care (011-39889000)
And registerd complaint of my onida 1 ton split ac
Sir my ac's compressor is burnt and all i got from onida is that it is out of stock.. I m writing some of my complaint number. The ac has not worked for the whole season. It took them 1.5 months to figure out that the compressor is gone and they tried to fill some gas and make it work for the time being. And now that they agreed that the compressor is gone, they say it is out of stock. I am tired of making calls and requests. Plz tell me what...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - sound problem

User
 golu112 on Jul 23, 2014
I have purchased onida led 32 " in nov 2013 and it has sound problem in june 2014. I made a complaint on 0171 - 4020470 but after 2 months nobody taking care of my complaint. Receptionist is very rude every time I call them. My ph no. Is 8950136756. I am from mullana distt. Ambala....
Complaint comments Read comments Complaint category TVs

Onida - Microwave 20 ltr not working

User
 Ankur kr Saxena on Jul 23, 2014
Inv.u00000049537 Date-16/06/12 Many time remind your care center haldwani, but i not get any service from this center. rgds Ankur kumar flat no11-12 new colony sectore A. V.po jawahr nagar, P.o.-Nagla-263149 9627851000...
Complaint comments Read comments Complaint category Online Shopping

Onida TV - Onida TV Customer Service does not treat your complaint seriously!

User
 Shweta21888 on Jul 21, 2014
I have never seen any worse customer service than this. The is no
Absolute care. I gave the board of the TV 3 months ago and Neither do
They respond to my calls nor bother to give an update. I am completely
Fed up . Will i get the problem resolved?...
Complaint comments Read comments Complaint category TVs

Onida - Onida A.C not working

User
 qmwn on Jul 16, 2014
Hi,

I purchased onida a.C from authorised dealer the serail number is 1210122379.
But now its compresser is not working i tried to contact service center but there is no response.

Please look into the metter asap.

Regards
Amit
8191871000
Seth.Amit04@gmail.Com...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - Repair of onida lcd

User
 Ramesh H DRDO on Jul 15, 2014
Sir,
1. I Purchased Onida Xaria Model No. LO32XRGBB, Sl No. LO32XRGBB8J4002307 in Bangalore 4 years ago. My LCD suddenly stopped functioning and when switched on there is no power supply is coming. I tried to some of the Onida Service centre at Bangalore who advised there are no spare parts available for servicing the subject power supply.

2. Can you please suggest me an alternate source from where or from whom I can get my LCD to functioning stage or working stage or repaired please.

3. My contact details are Ramesh, Mod 91 98806 23936, email ID ramesh725238@gmail.com...
Complaint comments Read comments Complaint category TVs

Onida - Washing Machine Not working, Onida Service Center is not giving attention

User
 GeorgeKurian on Jul 14, 2014
Dear Sir/Madam, I'm writing this mail in total disappointment with Onida's product and service center. 1st Complaint registered at Onida Customer Care :1404A946380494-April 12 (This ticket is raised and closed by the Onida Service representative (Technician ) without our knowledge saying service is completed and the ticket is closed) 2nd complaint registered at Onida Customer care :1407A946380309 (Now the washing machine is not at all working.) 3rd Complaint registered at Onida Customer care for extended warranty :1407A946380310( We had requested for extended warranty from the...
Complaint comments Read comments Complaint category Washing Machines

Onida - problem on onida washing machine for three months

User
 mirran on Jul 14, 2014
sir We have problem on our fully automatic washing machine for past three months we gone tro complaint on serivce center on tamil nadu madurai. board problem on our machine we have order borad on service center but till date says stock not recived we not staticfied about onida service We going file complint on court our details name mohamed mirran ' phno:9894330999 email id : mdmirran@gmail.com...
Complaint comments Read comments Complaint category Gas Stations

Onida - Window AC 1.5 Ton Damage of AC by Onida Service Centre and Refusal to replace parts under AMC

User
 vijay30_99@yahoo.com on Jul 12, 2014
I have lodged Window AC complaint under Complaint No.1407A046350072 on 7th July, 2014. Technician who attended the complaint informed that the AC needs gas filling and said that another engineer will come to fill up the gas. The engineer (Mr. Shoukat) who came to fill the gas came to my house and tried to fill the gas but he DAMAGED THE COOLING COIL and told that this AC requires cooling coil replacement and said the we have to pay Rs.3500. In this regard, it is to inform that we have taken AMC but he denied and asked for the money. It is surprising that he damaged my AC and demanded money whereas...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - The service center not attending

User
 Yoginder Kuchroo on Jul 11, 2014
I have lodged complaints by mail to you firstly though Ashoka and then directly to you. It is surprising to note that neither did the representative of the company nor the Service Centre In Jammu (ADONIS) attended the job. The job involved checking of the 6.8 HF washing machine and registering an AMC which has expired. In addition I requested the service centre to deliver an intake pipe but to no avail. I have been making frequent requests for the same but there do not seem to be any takers. I request you to convey displeasure to the agency and direct them to attend to the job expeditiously. Yoginder...
Complaint comments Read comments Complaint category Washing Machines

Onida - Irritating service from onida customer care

User
 Sathya4long on Jul 11, 2014
Hi all,
Actually i have bought a new split ac from onida before 3 months and we are facing cooling issue now. So i have logged a ticket in the onida customer care 3 days back.

First day: i got a call from local onida care manager and he fixed a time to me. After that again he confirmed service engineer will reach us @ 3.00 pm. I took permission from my office and went home. But no one came to do service. When i tried that manager number it was in call waiting status for almost 3 to 4 hours. Finally they picked the call and told engineer will come after 6. But there is no response....
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - Onida Tv AMC Fraud

User
 deeneesh on Jul 4, 2014
No service report was given for my onida tv, they took the tv before 18month when we track them for details they ask us to buy a new tv, its a authorised service center of onida, Chennai. No customer care number!! No reply from the company, no reports provided!! better take a good action against them. All documents are filed with me and when we talk to the manager, he respond rude and use a very bad language against us and ask us to file a complain so that he may face the issue!! Is that onida give a way to all this or..????...wat we do now????...
Complaint comments Read comments [1] Complaint category TVs

Onida - Onida Window AC Service Pathetic

User
 Sam Banerjee on Jun 29, 2014
I have logged multiple complains to Onida Bangalore for servicing my Window AC. Its now 2 months till I received any response from Onida. Initially they sent a service person and he for no work took service charge and assured that next week he will come for service. Till that date I am continuously following up with Onida but no response. My complain number is 14051306380865...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - complaint against onida ac service

User
 rahul karva on Jun 28, 2014
I purchased onida ac 1.5 T in 2011 and now having problem in the compressor . As warranty of compressor is 5 ye I called onida customer care to repair the same. Their technician came twice opened the ac and went back without doing anything . On several calls and reminders now the customer care is saying that your complaint has been cancelled as your ac was opened by some outside technician before our technician came hence company warranty is lapsed. So now they are not considering the ac in warranty and will charge for visit and repair if they repair it. So I request you to kindly look into the...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - Replacement of Faulty Onida LED: 32 purchased fro Jaipur

User
 Sanjay_Ritu on Jun 21, 2014
Re : Replacement of Onida 32” LED purchased on 6th Sept
Dear Sir,
I had purchased Onida 32” LED from Cool Point Engineers, Mansarovar Jaipur on 6th Sept 2013, Sr No : 1144000704. The LED was faulty from inception. I had complained nearly 8-10 times at your Service centre during these last 10 months. The technicians also visited my home to repair the LED. They have come to my place nearly 15-20 times. Initially there was remote problem, then sound, then picture. When the problem persisted they took the LED to the Service centre for repair and also changed the mother board....
Complaint comments Read comments Complaint category TVs

Onida - AMC (Miscommitment)

User
 yogeshmidha on Jun 19, 2014
Below are complaint list 1. Initially informed to me AC remote will be covered under AMC now they are not repairing 2. Delay in services we have called them more then 50 times and they took more than 20 days to complete my services 3. Charged me 2 yr AMC (3200/-) instead of 1600/- due to some defect which was not there Request to refund AMC money...
Complaint comments Read comments Complaint category Appliances

Onida - AMC

User
 Yoginder Kuchroo on Jun 17, 2014
I am in possession of an ONIDA make 6.8 K semi-automatic machine purchased in 2006. Since its purchase it has regularly been under AMC which expired in April 2014. For the last over one month I have been lodging complaints with ADONIS - the service centre in Jammu, J&K requesting the agency to send somebody for registering an AMC and also deliver an inlet pipe which is damaged but to no avail. It was, after I lodged a complaint on line through Ashoke complaint service that two lads appeared on my premises for rectifying the defect in the machine. Though I had specifically advised the agency...
Complaint comments Read comments Complaint category Washing Machines

Onida - compressor service problem

User
 naresh kantilal shah on Jun 13, 2014
To, ONIDA MAIN BRANCH Sub:- Mental Harrassment b y the service centre of Ahmedabad. Ref:- Complain no.1406C166380171 I had purchased 1.5 Ton spilt AC from:-Super Air Condition on 10/9/2009 due to some technical defeat, MCB for the switch of AC got tripped and fan of the compressor couldnot start. The said compressor was under warranty period. Hence, I registered my complain with the customer care on 4/6/2014. I was given the complain no. 1406C166380171...
Complaint comments Read comments Complaint category Appliances

Onida - complaint against service provider and dealer

User
 monika salaria on Jun 11, 2014
I want to file a complaint against onida company and also against the dealer WORLD VISION KACHI CHAWNI CHOWK JAMMU JAMMU AND KASHMIR My name is Romesh chand i have purchased 1.5 ton AC almost 1year. After 6 months of use, I have asked to the dealer for service but he asked us to go to the service centre and ask them i also went there and asked them but the dint even bother to listen now its almost 6 months gone and on 2nd of june i again asked them this time they told me they wil com the next very day but they dint come after three days i again asked them but again same response. We have filed complaints...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - new ac purchase on 4-6-2014

User
 yash goenka on Jun 9, 2014
I have purchased a ac model no.W123TRD from aman electronics Rohini delhi on dated 04/6/2014 Unfortunately When we have opened the box The fan of ac was broken, after several complaint to dealer no action has been taken yet We are trying to Connect On consumer care But thier Phone getting busy always, Hope you Will take the action And solve the problem...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

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