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Onida Customer Care

MIRC Electronics Ltd.

Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E)
Mumbai City District
India - 400 093

Customer Care Phone Numbers and Contacts

Phone:+91 22 2820 0435
 +91 22 6697 5777
For Institutional Sales: corporate.sales@onida.com
For Service: service@onida.com
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Onida Complaints & Reviews


 sd121070 on Jul 2, 2015
i have purchased onida split ac (S183FLT-LT) ON 20.09.2014 from your dealer AMBIKA ELECTRONICS, VADODARA. i have a problem of low cooling since purchased, have registered a complain @ ADONIS ELECTRONICS PVT.LTD., VADODARA on 23.06.2015 and they attended on 28.06.2015.(only outer cheking & said everything is ok.) now i am still facing same low cooling & require help to sort out this issue immediately. thanks & regards SHREYANS THAKKER M-7575892690...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - MY tv not working

 nirmalpathak2512 on Jul 2, 2015
Respected sir/medam my tv was not getting on only continious blinking on 18 jun 15 i have registered a complaint to onida service station person from onida came and try to repair but he could not. he took the board two to three times he taken 1250 rs but till 2 july 15 my tv was not repair or given back . please do the needful...
Complaint comments Read comments Complaint category TVs

Onida - Complaint regarding Complaint No. 1506C946380009 ( ONIDA SPLIT AC )

 Naman87 on Jun 30, 2015
I am a loyal user of onida products, as initially I have purchased television then microwave then air conditioner. Your products are much better than other companies but don't know why your service response show me a disappointment. In Onida 1.5 ton Split AC which I am using from last 6 years, now it creates a problem of showing error with the Name " E9 " after 3mins and then AC get closed. For this I have registered a complaint on 1st June'15 for which technician visited next day at my Home, during that visit technician checked the whole parts after this he told me that there is one part who...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Onida - LCD TV not repaird

 sreekumr on Jun 29, 2015
My LCD TC model Xria 32' brake down during January 2015, and your service engineer from Trivandrum, Kerala attended the complaint and reported that the power supply Board and touch has to be replaced. Till day it has not been resolved on my final inquiry last week they informed that the parts are not available hence not able to do any thing. The Model : : Xria 32' Srl.No: 4000077, L032XRGBG My complaint registration No: 15031736380632 Please confirm the problem is rectifiable or not....
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Onida - led 46 inch screen blackout

 micksey on Jun 28, 2015
Its just been a year and my onida led 46 inch Tv screen has turned out to be black with no video but only sound. I had my warranty card with me but was unable to find it. Later i went to the place where the TV was purchased and i got the details of the warranty from there. Ive found out that the warranty was valid till 2nd june 2015. My TV got spoil on 1st June, i spoke to the concerned person later from onida and i got the complaint no. Later he also visited and said that screen needs to be changed costing Rs. 35000/-. Tv itself costs about 55000/- plus its not that warranty was over long back....
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Onida - complaint not resolved even after a month

 Donjackson macdonald on Jun 28, 2015
Dear we have purchased a led tv from onida, After a week the TV was not switching on we logged a complaint they gave us the complaint number 80409 and thats it no one turned back after that, when ever we call they say within 10days it will get resolved and nothing is happening, If this continues who will buy indian products further....
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Onida - Poor service from Onida

 Nits@123 on Jun 27, 2015
I sent email to service@onida.com twice but no reply at all. And its the worst experience i have been through in my life, i never used onida product before and i never will after this.. i bought a new 32inches LED tv from disbuter in my hometown in april there was a fault in the tv and there was only sound working display was not working and now again the same fault last time i took me 2 months toresolve the issue and still that problem persists, , Thats how the poor service is from local companies like onida.thats why other companies like sony and other are good..i would never recommend...
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 Saifco on Jun 26, 2015
I am Anish Ahmad and my Company Name Saifco Agrotech Ecngineers (India) and I was Purchesed a Air Conditioner 1Ton Date 30-May-2012 and warrenty to 5Years but my Air conditioner is faulty . and I have Complained to Onida Company for service and Complaint No.1506C946380103 and Onida care Agent(Mohit And Mobile No.8802462961) come for service and check and take 400Rs. but again AC faulty and AC compression is faulty and againt complaint to onida Company Complaint No.1506C946380235 but No response for Service . I have complaint to consumer form after wait 10Days. please help me Consumer Forum.I hope...
Complaint comments Read comments Complaint category Utility Services

Onida - regarding washing machine

 yachu on Jun 21, 2015
my top load washing machine hydrofall 80s washer was not working, i lodged a complaint my complaint no is1505d436380627, it now nobody turned up i made the complaint 19th of last month, i called the service in charge in mysore mr chandrrashekar, he said he wil send the concerned person nothing happend stil what am i suppose to do...
Complaint comments Read comments Complaint category Washing Machines

Onida - regarding A/C compliant

 suganthans on Jun 17, 2015
hai, this is suganthan from chennai, has i bought three 1.0ton splits a/c(model-123dfl) from jayam&co dated-24.09.14.as i found some strange noise from the indoor unit when ever the compressor switch on.so i made the compliant to onida service center.compliant number-15049806381207, 15069806380443.the people from akash enterprises from tambaram have visited my house, reinstalled and done all the service to my a/cs and finally told me that it is a highend comprosser model, so it will produce noise and after using for a year so the noise might reduse.i find wearied about this answer.after purchasing...
Complaint comments Read comments [1] Complaint category Credit Cards

Onida - do not responding to my compalints

 Roshni Patadiya on Jun 16, 2015
I purchase AC of Onida. And that is spoil form 19-05-2015. I call many times in company. And also make the complaints in the shop from where i purchase. But there is no response neither from company nor from shop. So Please help me. I may suffer many problems because of this. Regards, Manishbhai Soni +91-9898260238...
Complaint comments Read comments Complaint category Other

Onida - not working of ac

 pankajjain1984 on Jun 14, 2015
i buy onida 1.5 ton window ac on 5.5.13 from naveen electrotech pvt ltd . my ac in under warranty. i registered complaint 15056076380029 on 8 may 2015. after long time they change my compresor and charged 3300 rs . but my ac do not work and they cant hear my complaint . very poor service . please help me...
Complaint comments Read comments [1] Complaint category Appliances

Onida - TV complaint not resolved after one month

 Harieee16 on Jun 14, 2015
Hi Our newly brought Onida LED tv got repaired and we called customer care number (044-39889000), Service man came to see service after 5 days. He took circuit board from tv on May 19th. But there was no response from Service center from past 1 month, We are also approaching different customer care number, But there is no response from them. Complaint no: 1505D405380042...
Complaint comments Read comments [1] Complaint category TVs

Onida - No service even after three days ONIDa service guys got paid for the same

 Praveen Singh Saugat on Jun 13, 2015
Hi Customer Care, I requested for my ONIDA AC service (# 1506C946380148) by calling the CC number on 6th or 7th June 2015. The service guy Mr. Mohit (Mo: 8744064485) assigned for the same contacted me on 9th June 2015 and sent a technician on 10th June. The technician, not sure what he checked but charged me 400 rupees as the service charge and promised to send someone on 11th June to service my AC and gas refilling. Unfortunately nobody came after that. I tried calling Mr Mohit (ADONIS electronics pvt. ltd. Rajnagar Ghaziabad, U.P.) many times but did not answer any of my calls. Today is the...
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Onida - Ac repairing

 Shashank jain 383 on Jun 12, 2015
Well I have given my ac on 1st June due to some leakage problem, which can't be fixed at my home according to the techenician..and the problem is still unknown to me I am unable to sleep from 1 St of June since it is very hot here in bhopal..when he took the ac he committed thet I will get it in maximum 2-3 days.i hav been contacting them but there is no solution (Ashok bahd, Mr Choudhary, Sharad) they don't know how talk to client, hav been very rude and ineffective.. Kindly take some action quickly else I will go to consumer forum..our costumer complain no is/1506D166380081 10/6/2015... Regards...
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Onida - irresponsible

 kinneras on Jun 8, 2015
hi, I am shiva prasad from bengaluru, I got my Onida washing machine model: Onida Hydro Plus- 55V   ( serial no: 01647244002446340114)  at december 2014, and I complaint to customer care Complaint no: 1411A946381249 this is third month but complaint has not solved and not closed yet now. bengaluru customer care says, . when we got the part from company, we will fix it. until wait for it. Is onida washing machine company does not keeps its parts or waits for another injured machine for extra parts. service executive said this matter to me. I am feeling bad that I have selected...
Complaint comments Read comments Complaint category Washing Machines


 B.YUVARAJ on Jun 7, 2015
We purchased Onida 42" LED TV on 22-Mar-2015, within one month there are vertical black line appeared. We made a complaint in store (Vasanth & Co, Tambaram, Chennai). We got customer complaint registration ticket number as : 15050216380280 Dated 13-May-2015. But we after 20 Days there is no response from Onida. We personnaly gone to Tambaram office (16 kms) and Chennai office (60 kms). But no one ready to address our issue....
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Onida - A/C abnormal irritative smell and low cooling

 Bagavathi Vijayakumar on Jun 5, 2015
Dear sir, i bought on onida s123flt-l at vetri home apliances porur chennai.but they delivered S123usl l for extra payment and they have taken three days for installation since we can't use this. Bad and irritative smell comes from the ac and the cooling is not well. If we use this suddenly get cold and resiprotive problem. And i complained several times to the vetri home apliances they did not give response and they ignore my complaint the owner of the shop also not give any action.kindly do the neefull. Still i am unable to use the ac. the details, vijayakumar.b invoice no:POR-1405 25-05-2015 dealer:Vetri...
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Onida - Inverter ac reapering dealay

 Atul jethva on Jun 5, 2015
i complaint firstly 20th may com. no. 15050306380470 after 6 days.. i complaint once agin in onida care they provide new conpalin no. 15050306380588... then after 2 days they report PCb dead n come n take from hear.. n says it may take 6 -7 days .. today 5 th june .. they didnt response anythink......
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Onida - Free service not done as per schedule

 Kalai Selvan P on Jun 4, 2015
I had purchased onida ac last year. 1st free service done 8 months later. 2nd service not came. Hence I made a call to service centre at vellore. They came & told your free service is expired, we will do service on payable basis. Hence kindly raise a complaint & arrange for free service....
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