Onida Logo

Onida Customer Care

MIRC Electronics Ltd.

Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400 093

Customer Care Phone Numbers and Contacts

Phone:+91 22 2820 0435
 +91 22 6697 5777
For Institutional Sales: corporate.sales@onida.com
For Service: service@onida.com
 
Go to Onida:    Twitter  Facebook 

Onida Complaints & Reviews

Onida - 15035806380162

User
 saiharsha on Mar 26, 2015
Bought Onida AC 1.5 ton on apirl 2014 within one year no cooling. Service man came and said it was gas leakage but after that they are not responding I filed complaint on 15-03-2015 and man came on 16-03-2015 saying it is in warranty, pls contact our office in vijayawada 0866-2482994 Mr.Ramarao 09390099939 our complaint no 15035806380162 no one is responding worst service and worst product too within one year this AC is not working worst customer service and we will never buy any product from this onida company. Please understand the words are used under frustration, in this summer children are...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - AC no cooling

User
 deepikadiddle on Mar 26, 2015
Bought Onida five star AC 1.5 ton on apirl 2015 within one year no cooling.service man came and said it was gas leakage but after that they are not responding we filed complaint on 23.03.2015 and our complaint no 1503D76380390 no one is responding worst service and worst product too within one year this AC is not working worst customer service and we will never buy any product from this onida company...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - Failure to replace an LED part

User
 knbabu on Mar 18, 2015
This is N.S. KISHORE BABU from Andhra pradesh. I bought 24 Inch Full HD LED TV 2 years back and the television stopped working on 1st of this month. I gave a complaint to hyderabad office and the complaint no. is 1503C816380006. On 3rd March a service engineer came and said the TV needs a Board and for that he is going to charge Rs1650/.(Including Service charge) and will replace the part in 4 days.He took Rs 500/ in advance without giving any receipt. From then on he is delaying the repair for reasons not known and the service center person is not attending his mobile phone. How long should...
Complaint comments Read comments Complaint category TVs

Onida - COMPLAIN NO : 1503 B 106380208 Onida LEO50FC 125.7 cm (50) Full HD LED Television

User
 csherla on Mar 14, 2015
COMPLAIN NO : 1503 B 106380208 Hello All, I would like to start with an appreciation for your customer service as "WORST SERVICE EVER EXPERIENCED ", is the best suitable one according to me at this time.We very happily orderedOnida LEO50FC 125.7 cm (50) Full HD LED Televisionbut it was just one day happiness., it got delivered perfectly by SNAPDEAL on monday i.e., 9thmarch'2015, and since then we been chasing for service technicians on phones to come and install but then no one bothers to response.Called the below customer services numbers : 040 39889000 and 040 42027963 and they say very...
Complaint comments Read comments Complaint category TVs

Onida - Non Receiving of AMC Complaint

User
 1857ashish on Mar 12, 2015
Dear Onida, On 23-01-2015, I have filed a complaint of my Onida Twin tub W ashing machine. Since then, I have talked to Customer care roughly 20 times, to Mr Prabhakar, Regional manager, delhi 3 times but the issue is not even attended till date. I have never seen such worthless customer care services. I will strongly advice all tom, dick & haryy to not purchase/avail any Onida Product/Service. So irresponsible service and absolutely no response: My Complaint Detials are as under: Complaint ID: 15010676380883 dated:23-01-2015 Name:Shubha Agnihotri Add: D-193, Manglapuri,...
Complaint comments Read comments Complaint category Washing Machines

Onida - microwave oven issue - no one responding

User
 piyushswarup on Mar 11, 2015
This is to bring to your notice the struggle a customer has to go thru when he wants to website but no revicing done for onida product I have an onida microwave oven & had registered a compliant for the same on 27 feb 2015 Complaint No being 1502057680433 I was told that technician will visit within 48 hrs but when I didnt see anyone I called up again on 3rd March to be told that the complaint has been escalated & will be looked into. Even then the issue persisted & no one visited. When I called in again on 6th march, to my surprise I am told that the complaint logged on 27th has...
Complaint comments Read comments Complaint category Appliances

Onida - Very Very Very POOR & 3rd Class Service From Onida

User
 shalaka K on Mar 8, 2015
Hi My Complaint No is 15022466380430 For Washing Machine I am trying to contact to Technician but, Onida's Customer service people are not giving me the proper contact numbers. I called on 39889000 before 10 to 15 Days. They provide me 9619888180 number.This person give me Lalbaug Onida No, 8879994324 this number is only ringing then again i called on 39889000 they give me no.8879994326 this is wrong no bcoz. the person on this number told me that Onida provide wrong no to everybody.Again i called 39889000 they provide me 93241221120 there is no response from this no.Again i called...
Complaint comments Read comments Complaint category Washing Machines

Onida - Bad product

User
 S11 on Mar 4, 2015
We purchased a ONIDA TV "29" inc from Jalandhar punja around 2010. SR NO CO29OXS350BL 8F4007505 WITH THE NAME OF MR.SUDESH CHOWDHARY MOB NO 9888454525- OR 9888138613..EVERY YEAR ITS POWER INSTRUMENT FAILS FROM ITS ORIGINAL KIT AND WE REPAIR THAT SO MANY TIMES WHAT IS THE BASIC REASON FOR THS NO BODY KNOW ...WE ARE CONTINOUSLY HARRSED FINANCILAY AND MENTALY ALSO...THE EXECUTIVE FROM UR SERVICE CENTER COMES AND TAKE AROUND 500/- RS. ..LAST YEAR TWICLY WE SUFFER FROM THIS PROBLEM...KINDLY GUIDE US... BY PROFFESIONALY WE RAE PUNBLIC DEALER AND WE ADVICE OUR FRIENDS NEVER BY ONDIA PRODUCTS... WE USED...
Complaint comments Read comments Complaint category TVs

Onida - Microwave oven

User
 venkat naveen on Feb 25, 2015
I have microwave oven which was taken 4 years ago and the model number is 21GTP13W and Seriel Number is MO21GMD07C00569, i gave a complaint by calling customer care number on 17/01/2015 complaint number is 1501A946380438 and service person visited my place on 19/01/2015 and he charged Rs. 400 and said that touch pad is not working and need to be replaced after this i haven't got any response and then i called customer care number again and registered complaint 1501A946381263 and then i called to Mr. Vijay, Supervisor for Adonis Electronics Pvt Ltd. Bangalore on his 9036671199, he said the part...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - Onida Tv Complaint No# 15010706380290

User
 samuel_g on Feb 4, 2015
Complaint No# 15010706380290 One of the worst services i have ever experienced in my entire life, i do not know what kind of Ethics does Onida have ? Does they have any concept called Customer Satisfaction ever ? My Onida TV stopped working due to a shock circuit, we have complained, one Technician named Kareem visited our home abd said that the Tv should be repaired with Horizontal LED's. After that it has been more than 1.5 months, whenever i call technician he will never answer, accidentally if he does, he will say "today i will come to your home and repair" the same thing he has been telling...
Complaint comments Read comments Complaint category TVs

Onida - LCD not working

User
 arunrana2015 on Feb 1, 2015
Hello sir, I have bought a onida LCD TV last year.i have already filed the complaint in customer service on 13 jan, 2015. My complaint number is 15010686380309. I haven't got any positive response from ur technician as well as ur customer care. The technician who visit my house his name is J.B Joshi the contact number is 9953702255. I already paid the service charges 600 rupees and he haven't Give us any receipt to us. He always make several execuses. kindly plz look into this matter or i have take the strict legal action towards to ur company......
Complaint comments Read comments [1] Complaint category Products & Services

Onida - poor customer service

User
 SJ26 on Jan 28, 2015
First complaint done on 22nd Dec for Onida semi automatic washing machine for dryer not working. That has been attended and on 31st Dec the motor been replaced. Next day it didnt work, the same issue with motor, again did complaint. Another visit of the engineer again motor got replaced but didn't work. Now third time on 19th Jan I made complaint for the same but till now some or the excuse i get to know like parts not in stock or audit going on. The no. of the East delhi Zonal Manager been given to contact but MR. Manoj Rawat either doesnt pick up the phone or same excuse(few lot of motor parts...
Complaint comments Read comments Complaint category Washing Machines

Onida - Absolutely useless after sales service do not buy even with AMC

User
 mac_amitg111 on Jan 23, 2015
Lodged complained on 7th Jan 2015 for TV not working. Following since then with various people in Onida. Evey one is clue less. One gentleman even said that Onida employees have not got their salary so the service centre will not work.Compliant number 15011276380235. Reach me on 9212100220...
Complaint comments Read comments Complaint category TVs

Onida - onida led tv

User
 cthamba on Jan 21, 2015
i purchase onida 39 inch led last month . but it not working no video . model LEO39FD SERIAL NO 14401002846 PURCHASE DATE 07/12/14 PURCHASE STORE SRI MEENAKSHI FAN HOUSE, PALYAMKOTTAI IN VOICE NO PYM-14/141108373 I CONTACT LOCAL ONIDA SERVICE NAME ADONIS ELECTRONICS PVT LTD CELL NO 9042031831 SERVICE MAN COME TO MY HOME AND TOLD BOARD & PANEL PROBLEM service man cell no 9790875703 SO I TAKE LED TV TO SERVICE CENTRE HANDOVER THE TV {JOB NO 15I0031}21/01/15 SIR TAKE NECEESARY ACTION &;REPLACE THE OLD GIVE NEW PIECE MY EMAIL ID thambaki@gmail.com ph no :7373454777 9894733401 ...
Complaint comments Read comments Complaint category Electronics & Appliances

Onida - LEO40FRZ1000 - Replace the failed board

User
 vkpb027 on Jan 15, 2015
Job Ref: 15011736380135 The replacement board has not arrived yet and the customer support staff does not have any clue when will I get the replacement. The TV purchased on 5th May 2014 and is in waranty. Please can you speed up the process. Regards Vijay...
Complaint comments Read comments Complaint category TVs

Onida - very bad service

User
 mukund bansode on Jan 15, 2015
Comp. No.14129946380422 dated 23/12/2014 Service charges Rs 350 + 1200 = 1550 ( STR & Tr) parts changed Comp. No.15019946380179 dated 8/1/2015 again Rs.600 charge for the changing of same part and + EHT pl look in to this matter seriously Mukund Bansode 9764457350...
Complaint comments Read comments Complaint category TVs

Onida - Complaint registered still no response

User
 hetalammu on Jan 12, 2015
The worst service ever seen, technicians are so rude and call center is a total waste.They do not provide a solution for customers query instead the divert the customers by giving so much of contact numbers.Such a big company but third class service providers.No respect for customers and no turn around time given.Technicians call whenever needed and say 'i am coming within 15mins'.Is this the way they provide service and no one gives a proper contact person to escalate the issue to any senior athourity.I suggest not to take this brand as it has THE WORST service....
Complaint comments Read comments Complaint category TVs

Onida - Onida TV ( Service Man didn't respect the customer he speak like a rogue )

User
 Vasanthan H on Jan 8, 2015
This is the worst service centre I ever see in my any other product. Even the service person didn't respect the customer, he speaking like a rogue. Actually my onida tv is under AMC he ask me to bring my speaker to there service centre then why should I put for AMC?.. The service centre name is "Adonis Electronic PVt Ltd Nungambakkam" Worst service centre..Please do not buy onida product...They are worst......
Complaint comments Read comments [2] Complaint category TVs

Onida - delaying complain to close

User
 Arqam School on Jan 8, 2015
Dear Sir, my complaint register number 9030008080, i purchased onida washing machine from hyderabad store as machine was giving problem i complaint to call centre they send a technician on 31-12-2014 and till today no proper response from your Team they are simply delaying my complain, i'm facing severe problem at home.. hope you will take quick action...
Complaint comments Read comments Complaint category Washing Machines

Onida - no service rendered

User
 telamanu on Jan 2, 2015
We deeply regret to state that the mysore service centre has not able to provide complte service in regard to the washing machine Model No, 70DLX Complain No. -- 14113186380678 dated 27.11.14. The above equipment was procured from M/s. Mangaldeep, Mysore K.T.Street, Mysore on 23.03.13. and expiry of the warranty is two years and now there is only 3 months left. and no service is provided. Hence, when service cannot be provided within the guarantee period why I should not take the issue under consumer court. as after the warranty period I do not feel that you people would render service. Further...
Complaint comments Read comments Complaint category Washing Machines

Share this page with others

  
  

Recently Discussed

1 days ago
Onida
Onida TV ( Service Man didn't respect the customer he speak like a rogue )
10 days ago
Onida
NO ACTION AGAINST COMPLAINT
Onida
Absolutely useless after sales service do not buy even with AMC
Onida
TV not turning On
Onida
LED TV