Onida / Mirc Electronics — Air conditioner service request complaint

Address:	Mumbai City, Maharashtra, 421501
Website:	www.onida.com

I had purchased air conditioner from onida of 2 ton capacity and 1.5 ton capacity split.

I stay in ambernath location and the authorised service centre for my area is kalyan but they are not giving proper solution to us.

Since the purchase i have not received any service from the company. I have also registered my service request on 21st may 2016 and still date no one has come to our location for service for the same.

I have contacted the customer care several times. The names of executive have spoken to at your customer care are as under:

Complaint number:1) 1605d[protected]d[protected]

1. Mr. Aadil
2. Mr. Shrikant
3. Deepak
4. Virendra

Everyoone is giving an excuse that your complaint is pending and will be attended shortly.

I am feedup of calling your customer care.
While purchasing the air conditioner we were under the impression that onida is a big brand and will not get any issues in services.

But the service quality is so poor that we now regret purchasing the unit from onida.

Request you to please look into the matter seriously and give us a solution.

Regards,

Gurpreet singh
[protected]

[protected]@yahoo.com