Onida / Mirc Electronics — Defective product

Address:New Delhi, Delhi, 110064
Website:Consumer complaints.com

Bought 40 " led onida tv in dec 2015 online through amazon.com. Inspite of several complaint s on their customers care center problem not yet received. First of all connecting customers care number is too difficult and if gets connect ed u would not get a proper answer. They give u a number of service engineer which is always switched off. After a hectic effort i once connected to th service engineer who was very rough in talking. Any way after few days he came to attend complaint and found a defective component and assured to return next day with defective component, the day never came during the past 7 months. Luckily whenever i connect to the service engineer he says component is not available with us or company has not dispatched as yet. This is the greatest service i have ever seen with a company in india. Now i have no option but to sue the company in the court of law and blacklist such company.
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Onida / MIRC Electronics customer support has been notified about the posted complaint.
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Not satisfied with local service centre for past 3months hence going to file case in consumer court. Compliant id one no. Having and compliant id two attached
From last One month My Washing machine is in dead condition. after lots of followup with Onida till date they are not resolved my issue.
every time they give new complaint number but no action from there side. only they said within ne two day we will resolve, but no any proper action.

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    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all Onida / MIRC Electronics contact information