Onida / Mirc Electronics — Defective product | |||||
Bought 40 " led onida tv in dec 2015 online through amazon.com. Inspite of several complaint s on their customers care center problem not yet received. First of all connecting customers care number is too difficult and if gets connect ed u would not get a proper answer. They give u a number of service engineer which is always switched off. After a hectic effort i once connected to th service engineer who was very rough in talking. Any way after few days he came to attend complaint and found a defective component and assured to return next day with defective component, the day never came during the past 7 months. Luckily whenever i connect to the service engineer he says component is not available with us or company has not dispatched as yet. This is the greatest service i have ever seen with a company in india. Now i have no option but to sue the company in the court of law and blacklist such company. Was this information helpful? | |||||
Onida / MIRC Electronics customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Not satisfied with local service centre for past 3months hence going to file case in consumer court. Compliant id one no. Having and compliant id two attached
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+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093