Onida / Mirc Electronics — Faulty Remote

Address:New Delhi, Delhi, 110085

Hi

I did lodge a complaint of my faulty remote on 27th July 2017, complaint no: 1607C[protected]. The engineer visited my home for product check and confirmed that remote is faulty and as the product is in warranty, I will get the replacement.

After 2-3 weeks I received call from technician that the company has sent the remote, but when I contacted the technician next day, I was informed that the new remote is also faulty as checked by the technician.

It's been around a month already and I haven't received the replacement remote yet and the current remote is not working due to which I am facing issues to watch TV.

Kindly look into the matter and resolve it ASAP.

Regards
Avtar Singh
[protected]
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Onida / MIRC Electronics customer support has been notified about the posted complaint.
Aug 28, 2016
baharul54's response
I NOT gote service &I call service center there told pars is not stock like that told hem
So my led tv age only 6month
I complaint 11/08/2016 7:35pm total days of complaint 16day over
But I NOT gote service.
Aug 28, 2016
baharul54's response
It's bode complaint
Complaint comments 

Comments

LED TV 22inch
complaint Date 11/08/2016
7:35pm
Warranty Is there .

Onida Service mam told that is bode complaint .
But service center is not give the service 17Days is over form complaint.
So please sir shelf my problem .
My complaint number 1608D[protected]

My mobile number [protected]
Please control my complaint.

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    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
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    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
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