Onida — Mobiles not working properly

Address:

Visakhapatnam, Andhra Pradesh

Sir/Madam, We have purchased 2 No.s of Onida I407 Mobiles Dual Sim Kit Kat 4.4.2 G Sensor 4GB of same model through online Approximately in the month of July 2015 from Snapdeal.com. The features of mobiles are Model: i407, Color: White+Silver, GSM 900/1800+WCDMA2100M, Mobile Phone GSM/GPRS. Actually we have not expected this much very less or poor performance of this mobile and lost money by buying two mobiles at a time. Since then the date of purchasing these mobiles, the working condition of both the mobiles are not at all satisfactory. Whenever we are trying to dial/call, its going to someother contact or showing someother contacts name. Not only this complaint the other features like messaging also not good. This causing very Inconvenience to us. Hence, we want to return the product because we are really feeling uncomfortable and not at all satisfied with the working condition of this product. The actual price of the model is R.4495/- which we got with Rs.3849/- (02 No.s) discount price offered by Snapdeal.com. We have tried to give the complaint through the landline/mobile numbers provided online by Onida but the numbers are not connected at all. You can contact us on Mobile No. [protected] or [protected] or [protected]. It is kindly requested to take an early action on the loss occured by buying this product which has not given even average performance and also not upto the mark. We have lost faith on this company's products because of this.