Onida — No action taken even after filing complaints repeatedly

Address:

Vadodara, Gujarat

I have a 2.5 ton Onida air conditioner. It has recently stopped cooling and for that, I called the helpline number where I lodged the complainto multiple times. They kept dodging the complaint and finally asked me to contact the regional office which I did, on the 10th of may '15. Even after calling the concerned person Mr. Praveen multiple times each and every day, still no action has been taken and they keep giving me false information of how the technician is on his way and is going to reach ASAP. We have been spending our days in terrible heat. Onida is so far the worst brand that I've invested in as no matter how the product is, service matters more and your service SUCKS. I would never ever invest in this brand again and will suggest all friends and relatives to do the same. You guys do not take complaints seriously, why should people spend their hard earned money on this crap service?