Onida — Onida Micro-Oven not working.

Address:

Darjeeling, West Bengal

This is for your kind information that I have a Onida Micro Oven ( age 1.5 years) (out of warrenty). The Product started giving problem from the month of Jan 15 this year which was complaint ( [protected]) and serviced by your service center engineer with payment basis. which was solved and within 2 days it came to notice that the issue not yet solved and again the device is not working. Thus we reopen the call and after several calls the engineer came to resolved the problem after 15 Days, but which was not solved at all. While asking they suggested me to log new complain as the issue is with the mother board. Thus I logged the complain on 20the Mar 2015 (vide complain no. [protected] -Sunil Datta) against but till date no engineer came to solved the issue. Whenever I call them (+91 [protected]) they say that they are out of cityand they will attend soon (Mr. Ashok). Kindly arrange to send the engineer to check and solve our problems. Else we have to purchase another Micro-Oven.