[Resolved]  Onida — Replace tv

Address:

Junagadh, Gujarat

Respected Sir, I service in Addi. Civil Court Veraval, District-Junagadh, State-Gujarat as a Supritendent.I have purchased Onida LED 24 inch TV, model No-leo24NMSF100L, worth Rs.17500/- from Bhagyoday Agencies Veraval(PH.No.[protected] Dist-Junagadh, State-Gujarat, pincode-362265 on date-4/5/2012.After 2 years one day suddnely my TV has been not worked and not run. So I registered complaine. My complaine No is [protected].After few days your engineer came here and gave me Estimate for repairing is (1)TFT penal Rs.9500/-+(2) Main Board Rs. 3000/- Total Rs.-12500/- on date 27/5/2014. I asked engineer & dealer what is the problem, he told me that this is electronic item in thousand of TV sometimes such problem create. Generally TFT penal works more than 10 years but I am also shocked that how can spoil TFT penal in just 2 years. When I want to buy TV, I saw many brand in market but your brand name is very famouse. and review of your customers service is good, So I bought your brand TV, but I am not satisfied with your brand. Is your brand's TV life only 2 years ? Now a days in Rs.12500/- I can purchase new TV other brand, then why should I pay Rs.12500/- for repairing. I request you to give me maximum discount or give me new piece of TV otherwise I will go to consumer Court. Please preserve your brand value in market otherwise no one can trust in your brand. With positive reply give as soon as possible. My e-mail - [protected]@gmail.com & My Mo.[protected] Yours Faithfully Dhiren R. Vyas Customer DT.-8/6/2014 Veraval.