[Resolved]  Onida — servicing , pump replacement

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, we bought Onida washing machine front door, 6kg model no. Hydroplus 60, N.W 060 FLT1WH09320313 on 09/01/2010 from Noida. while our shifting it got jammed.We complained for this, they told some pump problem, then no response from their side for 4 months. again we complained, they said pump of this model is not availlable, change your machine. you tell me is it possible for a middle class person to purchage a new washing machine within 3 yrs, then what is the use of service center and its responsibilties.we got fed up, and we complained on 1st nov 2014, but no satisfactory response so far. I have mentioned all the complain no with date below. Please do something AEAP.We have a faith on your company, dnt break it. Nikhil complain no.1 date 24 nov 2013 [protected] complain no. 2 date 8 april 2014 [protected] complain no 2. date 1st nov 2014 [protected] Mobile no [protected] Address: H-172, sector 41, near mother dairy Noida 201301