Onida — Washing machine not repaired for last 6 months

Address:	New Delhi, Delhi, 110045
Website:	www.onida.com

Dear onida,

I am your customer for last 6 years still being treated so badly. my onida washing machine (dual tub, semi automatic) is under annual maintenace contract (amc). i have lodged a complaint with my registered mobile number [protected], on 29 th april, 2016 but the complaint is still not resolved. i have called customer care numerous times but everything resulted in cipher. the machine is completely at halt and not working for last 6 months.

This is a clear cut case of not only providing the worst customer service but also a breach of contract.

You are required to take urgent actions in this regard.