Onion Insight — Payment not done

Address:

Ahmedabad, Gujarat

Dear sir,

I have done the audit for onion insight (Peter england) in the month of june and it was my first audit with them.

All mystery shopping companies either accept or reject the report within 10 days but onion insight takes one month to review and accept the report which was very late.

After completion of 2 and half months, when i asked for the payment so they said your payment will be made after 25th august and when i asked them for the reason so they said as per policy it takes 45 - 60 days excluding holiday which is not mentioned in their terms and conditions and for which i can take necessary legal action against them.

Today is 1st septermber and till date 'i haven't received any payment in my account yet. When i sent email to ms. Priya (Accounts department) and mr. Tejas (Project manager) so both didn't respond to my email.

It has been passed 3 months and now i wants to go ahead to take legal action against onion insight for such a fake commitment and for wrongully mentioned terms and conditions.

Thank you
With regards
Sapna
Ahmedabad