[Resolved]  Online SBI — Neglience of bank officers in resloving the activation of transaction rights.

Address:East Godavari, Andhra Pradesh

Dearsir, I, G Appala Naidu, having the salaried savings account in Personal Banking Branch, Kakinada, East Godavari, A P (Code No. 04244), bearing account no. [protected] since November 2010. Since then I am operating all my transactions through online only. I have been done online transaction recently on 09 the December 2014 ( latest) Now it is very much surprised to note that all my online transaction rights were stopped and asking me contact the branch to get the transaction rights. The same was brought to the notice of bank through e mail dated 19 th Dec and subsequently I had talk with bank officers. Whenever I am calling branch, I have been informed by the bank officials today it will be resumed. The same answer is being continued 3 – 4 times. Hence I request you please look in to the matter and provide my transaction rights as I will not be in a position to contact branch, as I am in the country of Nigeria. If at all my presence is required, I will come to India during first week of March 2015. Please try to resolve my problem and provide my transaction rights immediately. Truly Yours G.Appala Naidu. S.B A/c No. [protected]. Engineers India Limited.
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Aug 14, 2020
Complaint marked as Resolved 
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