[Resolved]  Online SBI — payment deducted but e-receipt not generated

Address:

Gautam Buddh Nagar, Uttar Pradesh

This Complainant had registered for a PG course at Lucknow University and made payment through SBI payment portal using PNB Master card No. [protected] on 15th july, 2014. The payment was debited from my PNB Savings Account No. [protected] available at PNB Sector 27 NOIDA Branch, its IFSC code is PUNB 0272600, but after the payment, RECEIPT was NOT GENERATED and kept on waiting for hours together only a blank screen was blinking on and hence i did not get the transaction id starting with DU. I was proceeded to a blank page after the payment was deducted from my said account. i request you to look into the matter and help me to immediately generate the e-receipt within 24 hrs. In case it is not done, I will not be able to fill my form on time as its last date is 17th July 2014. Its whole responsibility financial and otherwise shall lie upon SBI, which it will have to pay.