[Resolved]  Kenstar - Queen K1q16bp3 - Rf — Not getting Hot

Address:

North Goa, Goa

Sir / Madam;
I, Mr. Inacio Pereira, a regular customer of Naaptol. I had order Induction Cooker Top on 10/06/2013 at 18:39, Kenstar-Queen K1Q16BP3-RF. Order No. 6600322. and delivered on 15/06/2013 at 17:32. it was a faulty piece that is not getting hot, I had call to Naaptol on No. [protected] spoke to Abhi which he gave me A/C Code 113260 to tell the Blue Diet on 17/06/2013 then my complaint is Register on same day at 14:47 and my Complaint No. 4653768. He also told me in 48 hrs. someone will come and collect your parcel from the Blue Diet but when I call to Blue Diet No.[protected]. they said without company's mail they cannot collect the parcel. after that I had call to Naaptol on 22/06/2013 Anand Kumar on line he also said 48 hrs, then Sonu, Monico, Kasauv, today Rishy Hattri and Divakar Chawan everyone is giving 48 hrs. I need to know the explanation of 48 hrs means.
Kindly reply as soon as possible or I 'm going to the Consumer Forum to Complaint and even forwarding the same mail to them in 48 hrs then I will tell what is 48 hrs. and this is the last complaint henceforth never ever but order to ur Company and even I will tell all my friend, Relative and Neighbors too not to order from Naaptol since you'll service is very very poor if the produce is not chance in 48 hrs

Thanking you in advance.

Yours Sincerely Costomer.
Inacio Pereira.