Naaptol.com / Lotto Skateboard Av 1292 Shoes — Different color and product

Address:

Lucknow, Uttar Pradesh

Iam Shubhanshu Pratap Singh and my Order number is 5604235. I had ordered a Lotto Skateboard
AV 1292 shoes in Grey and yellow
color on 17 December but Naaptol sent me the
shoes in Blue and black color. when
I contacted them they denies the
refund of money or changing the
shoes.After 2 days when I opened
the Naaptol.com website ,I came to
know that the Lotto skateboard AV
1292 shoes in Blue and black colour are
differently categorised in their
website,now it is named as Lotto
skateboard AV 1291 shoes.
Previously they had no any other
option of Lotto skateboard AV 1291
shoes on their website.
Now they are not changing the
shoes as they had sent me lotto
skateboard AV 1291 shoes inspite
of Lotto Skateboard AV 1292 shoes.