[Resolved] Purplle.com — Online Shopping Complaints

[Resolved] Purplle.com — Online Shopping Complaints

S sunny9114 from Mumbai, Maharashtra

My order number is[protected] Each time i have to tell the order number as 96621. I ordered using my email address ([protected]@yahoo.co.in) I paid through my online banking. State bank of India, I haven't received my order after 45 days .I tried to contact customer care and their response was unsatisfactory. Every time they replied differently. I have registered complaint in their customer care too. Here are some replies they had given. 1. Your order will be dispatched soon. 2. Order is dispatched and will receive soon 3. Order is dispatched on 20th June and the delay is caused due to vendor. 4. Price of the product has been changed and will receive your order only when you pay rest of your money. 5.Order is confirmed and dispatched and will receive soon. Every time different answers. I need my cash back as i have a feeling that they are not ready to give me the product i have ordered. Please help me sir. +1 photos Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

NannuS

from Bengaluru, Karnataka

This the first time I have placed order with Purplle without using COD. Till now, if I am using COD, my order will always reach to me in time and in good condition. This time when I have paid for the first time, my order is delayed because of no reason. Customer care service sucks..the call is in infinite waiting and no reply to mails also. My order ID is [protected].
I am going to file a complain against them in consumer court so that they will learn and will definately stop my friends to use this website.

manmeetkaur1987

from Delhi, Delhi

Purplle.com — never got my order

i ordered some cosmetic's from www.purplle.com on 15 feb 2013 but I did not received my order. tried to call them so many times but they never give correct information and they are fraud. I never received any confirmation number and any order till now.

gauravrawat

from Gurgaon, Haryana

Purplle.com — i want to return a product, not replying to mail or picking up the phone

i want to return a product, but these guys not picking the phone or replying my mails ..
i called them nth times also i mailed them along the pictures of the product(as they said once) but still no reply .
i am so disappointed and also i want my money back

Janusri

from Bengaluru, Karnataka

I have ordered in purplle.com and I did not receive my products till now.

I have sent emails and the customer care sucks. No reply for the emails also.

vlnmca

from Chennai, Tamil Nadu

Fake products are given in www.purplle.com. 9 days later is you ask for the order item they are cancelling the items automatically and mentioning that as per request order has been cancelled. Fake website. Items given not upto the mark.