[Resolved]  Satvikshop.com — Product not delivered

Satvikshop.com — Satvik Shop Fraud Website Product not shipped

I have purchase from satvikshop.com in 20 Dec 2012 and order [protected] but did not get product yet.
When I send lots of email to satvikshop, They send me wrong tracking number (X02395208 DTDC).
Very poor customer service they did not response in chat and email.

Satvikshop.com — Fake tracking no provided by satvik shop

I ordered dabur honey on 03/01/2013 on satvikshop.Com and the order no is [protected]. I tlked to cust care many times but nobody paid any heed to this. I had sent mails on their customer care but nobody responded. Also they provided a fake tracking no which is not traceable till now.

Satvikshop.com — Product not delivered after 40 days, no refund generated

Hi,

I'd placed an order(Order #[protected] ) for Patanjali Badam Pak on Satvikshop.com on 17th Dec 2012, but i'm still waiting for the product to be delivered.I've sent couple of e-mails to there customer care as well and call up after every 2-3 days.

Its been more than 40 days now, i've still not recieved any status of my product yet. I'd registered a compliant as well on 2nd Jan 2013 under case #380780 but didn't got any resolution on the same.Whenever i call their customer care, they tell your product is already dispatched and will be reaching you soon via DTDC courier company. The product was dispached since 28th Dec but not deleivered yet.When i asked them to cancel the order they say its not possible.

Recently i came to know many other people are also facing the same problem from this website. Its been more than a month and they haven't recieved their products till yet.

I'll request you to please take some action against this website so that more people should suffer.

I've mentioned the details for this company as under.

Company Address : a2z Shopping Limited, Top Floor, 10, Darya Ganj, New Delhi-110002, India.
URL : http://www.satvikshop.com/

In case if you need any details from my side, please let me know at [protected]@gmail.com r call me at [protected].

Thanks & Regards,

Gagan

I paid to above website for two products online on 17 jan 2013 and i received the order number [protected] and [protected]. on 24/1/13 i received email regarding the shipping information stating the airway bill number [protected] (Blue dart) and for 2nd order blue dart- awb no:[protected] and the dead line of delivery 27/1/13. But as I checked today I found the airway bill numbers are fake and i contacted the bluedart consutomer service, they confirmed that these are not valid awb numbers. I contacted the satvik shop costomer care they said their system is down at the moment other wise they would have assisted me. Kindly help.
The total cost of both product is rs 610(450+16)
please look into matter and help.

virender,[protected]

More than 5 times I am complaining that product not received so please cancel my order and refund my money. More than 7 days is completed but again and again they are telling me please wait for next 48 hours, we'll resolve your case, Daily they are creating case id and give me expected resolution date. They are not telling me exact time for resolution.

Dear XYZ

We thank you for placing an order with us.

The following item in your order has been delivered to you:
Order Details
Order ID: [protected] Shipping Address:
The shipping address was saved as "Home"

Name: XYZ Address
City:
Contact Number: 98XXXXXXXX
Order Date: 04 Feb 2013
Order Total: Rs. 752
Payment Mode: Credit Card
Order Item Id Product Name Price
(inclusive of shipping) Quantity Courier Name Tracking No / AWB No Delivered On
00001 Mapple Whey Protein Powder Rs. 752 1 FIRST FLIGHT (Trackon Courier[protected] Feb 2013

but i don't get any product.
every time when i contact to him through chat/ph. they only say that "Sir, be assure on us, we will get back to you within 24-48 working hours with proper solution." and after that nothing will happened.
it is a fraud company. please dont beleive

please do something

Satvikshop.com — Wrong Delivery

I have ordered Mapple Overnix Cpsules vide order no. [protected] on 03/02/13 for Rs. 1275/-. But, I have been dispatched Amour capsules different to the ordered one. I talked to the customer care and they assured that they would settle the case within a week and asked me to mail them the snapshot of the wrong product at [protected]@satvikshop.com. Accordingly, I attached snapshot of the wrong product and mailed them on 14.02.13 with one remainder later. But, till date after a lapse of one month they haven't settled my case and even the customer care official don't respond properly. Looking forward for early resolution from your end.

Satvikshop.com — Product not deliver

i order with order id=[protected] from satvikshop.com,,after 5 weak,they yet not deliver the item,when i contact them for refunding the amount.they did not give any response.after so many emails,calls no response. i can not believe company like this initiate by times group did such misbehave with the customer.

The amount is still not refunded. I got a call after submitting this complaint that the amount will be creadited in my account in 5-6 days. But they haven't done so far.

Please help.

Thanks
Sidharth
[protected]

Still not got the money back.
Please help