www.Timtara.com (Infosecure Consulting Pvt. Ltd.) — Ordered on June 2012 still Item not delivered

Address:

Uttar Pradesh

Hi,

On 25th June 2012, I had ordered two products through your website http://www.timtara.com/. A Micromax A50 and a Bajaj Celing fan, vide order numbers 10277362 and 10277360.I had paid Rs. 5148/-, for both the products via my HDFC credit card.

But till Now (12/12/2012) I didn't get my product.
Regarding this Number of times I contacted Timtara customer Care by phone. Each and every time they said, Your amount will be refund within this week, And they ask me to sent a mail to [protected]@timtara.com. Number of times I sent a mial to [protected]@timtara.com , [protected]@timtara.com, [protected]@timtara.com. But i didnt' get any valid reply till now.
I am running benind Timtara customer care for last 6 months for my amount. Could you please let me know when i will get my money or product.

What is the way to get my ordered product or amount back