[Resolved]  OnlineClues — Weird return policy.

Address:	Gurgaon, Haryana
Website:	www.onlineclues.com

I ordered a set of t shirts for xl. usually l in other brands would fit me perfectly. since i as out of town i had my friend receive the order. the next day when i tried the t shirts they seem to be little tight.

That is when i wanted to return or exchange. looks like i need to call a specific number to return. that too within 24 hours. as if that is not enough i can't return to change the size. it's as if whatever size they tag to any cloth is correct.

Since u had ordered xl and the tag on the t-shirt says xl, i can't exchange or return.

And your tagline talks something about customer satisfaction. when i go to a store i can try and buy what fits me and what looks good on me. all other shipping sites allow return and exchange.

As a consumer i need to be able to exchange or return if i wish if the product is not used.