[Resolved] OnlineClues — Wrong size clothes | |||||
I ordered "branded combo of 5 premium linen shirts (Xxl size) on 18th april 2016. For that they are charging 1099 rs.(999 rs for ordered item and 100 rs for shipping).Order id no is oid52202. On 18th i got called from that onlineclues for confirming order n they said you can return product in 15 days. I got my parcel on 23rd morning as i opened that parcel i showed that all shirts are in xl size which are not suitable for me. So since next day morning i called on number [protected] between 10 am to 6 pm. Almst 5 times i called n even on 25th, 26th, 27th i called almst more than 70 times bt its continuously busy busy and busy. 3 to 4 times it was ringing and no one is receiving that call. I did e-mail on that given mail address almst 6 times bt not even single reply came. On 28th i filled that return product form on online. Bt even after that i didnt gt any sms or mail. Now they are not giving answer what should i do now?!!! Was this information helpful? | |||||
Jun 26, 2016 Complaint marked as Resolved OnlineClues customer support has been notified about the posted complaint. Verified Support May 14, 2016 OnlineClues Customer Care's response Dear Kunjan
This product is not related to us Please check the company name again on the courier packet.
Onlineclues customer care team.
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Sector 57, Gurgaon, Haryana, India - 122001
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Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Onlineclues customer care team