Onlinecombo.com — Received damaged and used product instead of new

Address:Allahabad, Uttar Pradesh, 211001
Website:OnlineCombo.com

Hello, I saw an advertisement of 'Branded Mens Combo of 3 Partywear pure linen Shirts' from OnlineCombo.com on facebook. So, I opened above website and checked that combo offer. I found it good and value for money and booked 01 pack of above combo offer on dated 21.03.2016 22:37 on COD(cash on delivery) basis. I received Order Confirmation Number i.e. [protected] on my email.

I received product on 29 March 2016 and paid INR 699.00. After this, I opened received package. I found damaged and 03 used shirts inside the package. The company has cheated me. I instantly opened their website for complain and for return of received package. There is no telephone number on website. Then, I checked return and refund policy [link- http://onlinecombo.com/payments_and_returns]. I found return email i.e. [protected]@onlinecombo.com. I immediately mailed them about the damaged and false shipment but I received Mail Delivery Failure Notice stating that such email id does not exists. Now, I resend the email once again and received same failure notice. Then, I mailed entire issue on their another email id [i.e.- [protected]@gmail.com].

i want either they change damage shipment or they return my full money back. Please Help!!!

I attach all the image of damaged product and email which i have sent.
thanks
+8 photos
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I also ordered a power bank with which there was a Samsung earphone free. I received a damaged power bank and there was no earphones in the box. I immediately searched for an email to complain about the product and got to know that the return policy is only applicable when the seal of the product is kept intact and the complain should be done within the first hour of the delivery of the product...
As far as I know, the website is totally fraud and is only there to make money with there false and damaged products.
I am also been cheated by them today..this company makes us fool.

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