Oriental Insurance Company — Car and mediclaim policy has lapsed no one has come for renewal even after 10 reminders

Address:

160014

I have a car insurance policy and a mediclaim policy 9in my grandsons name) with your company. The date of renewal is every year 6th june, i have been calling the concerned person. Mr sanjiv gupta agent ba[protected] since so many days telling him to give me the renewed policy. He either does not pick up the phone and when he does. He says he is going to come and needless to say till date he has not. The policies have lapsed and he is not bothered.
It is sad to see such gross unprofessional behavior of your agent. This will surely bring a very bad impression of your company. I am surprised that you have such careless and inefficient agents.
Hoping for some actio from your side sson otherwise i will have to take insurance from some other company.
Mrs surinder sandhu, 5401 sector 38 west, chandigarh