Oriental Insurance Company — Rejection of ccn[protected] of mr. paramjeet singh sethi under p. no. 233500/48/2016/808 maid - [protected] | |||||
Respected sir/ madam The claim was registered in jan 2016. The original documents were sent to mediassist - mohali office and were received by mr. Shashi kant and mr. Sarabjit singh. Further original scan films were required, the same were sent on 17 feb, 2016, which were received by mr. Satnam, having no reply. I again enquired about the status, the information was that the documents have not reached. On producing pod's of the same, another query came, that was certificate from the doctor required to show treatment, it could be done in outdoor, why admitted. The same was sent to noida office. He knows about the disease, but not the history of the patient. The treatment could have been done in outdoor, but as the patient is suffering from maysthenia for the last three years, and is diabetic, hypertensive and has cardiac problem, with the injection - the sugar level rises, he is anaemic, to monitor any complication, the patient was admitted. Last month also, the patient had to be administered two units of blood and the treatment was done by m. C. H. (Neurologist), not a quake. Again having the discussion with the office bearers at mohali. The xerox papers were sent on 31 may 2016. After enquiry, the customer services department again asked for original documents. The same letter is sent till 15 july 2016. Sir, more than 20 mails and six letters have been sent to Mr. A. S. Dhingra - branch manager, oic, patiala Mr. Ved prakash - nodal officer, oic Mr y. R. Gupta - mediassist-mohali Ms jyoti dandona - oic mohali Ms vibha saxena - mediassist noida. On 15 july 2016, iwas told by the mohali office, about the denial of the claim, and at the same time, customer service department asked for the original documents, which is lack of cooordination. It shows here that "justice delayed is justice denied please review the case and give the justice. Regards Mrs. Manjit kaur sethi Was this information helpful? | |||||
Oriental Insurance Company customer support has been notified about the posted complaint. | |||||
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