[Resolved]  Hathways — Complaint against Cable Operator- Faulty Hathway Settop boxes and Poor service !!!

Address:

FCA-899/C sgm nagar faridabad, Faridabad, Haryana

I have got installed one set top box `HATHWAYS` from my cable operator about four months back and for set top box he charged Rs.1200/-which is more than the actual cost of the set top box with an assurance that he is charging this price as he will provide us best service


Now, one of my set top box is not working properly for the last about one month and in this regard I have made several telephonic complaints to my cable operator . But till date neither he came to see the defects in STB and due to this kind of behaviour on his part we are not able to see any TV programme.


I,therefore, request you to take action against the cable operator, in terms of guidelines prescribed for them.
Please tell if you require any additional information from my side.

Thanks and Regards
Kanhiya lal sharma
R/O –FCA-899/C, S.G.M. Nagar,
NIT, Faridabad,
P- code-121001
M :[protected]