[Resolved]  MAHADISCOM Online Payment Channel — the website takes a very very long time to load...very difficult to make payments

Address:Mumbai City, Maharashtra

It is extremely difficult to make online payments on Mahadiscom website. It just does not load...it takes ages and then the log-in session gets timed out. Online payment is a NECESSITY for working people and if this is not working...it becomes very difficult and tedious to pay the bills on time.

You may have server related issues, or your staff may be logging into the same system to make entries/ view records - which then can place too much load on the servers.

Please do look into this issue to resolve it at the earliest, as a lot of your customers are dependent on this online service to make payments on time.

Thankyou
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Aug 13, 2020
Complaint marked as Resolved 
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    Mahadiscom / MSEB / MSEDCL Phone
    +91 22 2261 9100
    +91 22 2261 9300
    Mahadiscom / MSEB / MSEDCL Address
    Hongkong Bank Building, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
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