Overnite Express Limited — Courier not delivered on time

Address:

Bangalore, Karnataka

I have sent a very urgent document through Overnight express limited on 19th September. Courier was to be delivered in Bangalore. I was informed that courier will be delivered by 21st September. Rs. 120 was charged for the service. It is quite surprising to note that my courier (that was very urgent) is not delivered till today (23rd September). No proper information is given on the the website and customer service executives are also not responding properly. Its very poor service and an absolutely irresponsible behaviour. I am very upset with this courier service.