Overnite Express Ltd. — Very poor service for delivery

Address:New Delhi, Delhi, 110071

Dear sir,
Good morning, by this mail i want to say about your very poor service for courier delivery, i booked a courier no. [protected] from haridwar on 15th july 2016 for delhi najafgarh for my urgency because i supposed to receive it by max 19th july 2016, but its very bad decision of mine to choose your courier service because after 12 days long period i haven't receive it, and your tracking system shows delivered it on 22nd july, so this is totally failure services from company and it was my important document in that courier, nobody is taking responsibilities for it and also not giving proper response and your customer care is useless.
Kindly advice otherwise i will approach to consumer form for lack of your customer service toward citizens.

Thanks you
Durga prasad
[protected]
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    Overnite Express Phone
    +91 11 2351 0131 [HQ]
    Overnite Express Address
    Overnite House, 11099-C, East Park Road, New Delhi, Delhi, India - 110005
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