Overnite Express — Never met with such experience - Very Very Unreliable vendor

Address:

Jaipur, Rajasthan

After committing by said vendor, found no support /service. Although I had been followed with this company customer care several times and not found any satisfactory response. Got update from their side, like an statement fully...!! I had dispatched some medicines through this on 19th of Jan and still its not delivered. Charges has been taken by them of AIR basis. Since then I am doing regularly follow-up with this. If they are not able to deliver my packet on time, they must be confirm me that it will take time. Then why they had assured that it will deliver max to max on 22nd of Jan. and when I approached today again them and found they had dispatched though surface...and it will take time. Enclosing a brief description of my follow up with them. What is the benefit of dispatching through this, if they not able to deliver on committed time. Although they had charged AIR BASIS amount. In enclosed receipt you can clearly see. After all only I am getting vein, since some medicines I had dispatched through OVERNITE..!! Even I had clearly mentioned to vendor that I am dispatching some medicines which must be deliver on time, than how come this thing happen???? Who is responsible for this...??????????????? Chetna Ratra <[protected]@jpr.overnite-mail.com> Thu 22-01-15 PM 01:32 To: Amit Ojha; You replied on 22-01-15 PM 01:55. Dear Sir, plz share the c/nee address details and content details as c/ment has sent by surface it will take time, Thanks & Regards Chetna Ratra Sr. Executive CSD Overnite Express Limited Jaipur Regional Office E-Mail Id [protected]@jpr.overnite-mail.com Website- www.overnitenet.com ----- Original Message ----- From: Amit Ojha To: customer.[protected]@overnite-mail.com Cc: Chetna Ratra Sent: Thursday, January 22, 2015 12:45 PM Subject: Shipment Query Subject: Shipment Query Name: Amit Ojha City: JAIPUR State: Rajasthan Country: India E-Mail: amit.a.[protected]@rcap.co.in Mobile No: [protected] Your Message: Still My packet no delivered, which I had been sent for PUNE location, While doing courier, person had confirmed me that this will deliver wihtin 48 hours. And today is 4th day, still I am waiting for this. AWBNo. [protected] Airway Bill No Location NotifyMe Status - [protected] JAIPUR In-Transit : Dispatched from JAIPUR Tuesday, January 20, 2015 Date Location Activity 20/01/2015-Tuesday JAIPUR To MUMBAI Dispatched 19/01/2015-Monday JAIPUR Picked WebTrack™ More... Overnite Express Ltd.- Jaipur [protected]------- Overnite Express Ltd, India