Oxigen — Money got deducted

Address:122001
Website:www.oxigenwallet.com

I have been using oxigen wallet form past 1 year with mobile number [protected]. Today I transferred 2000rs form my new credit card, amount got deducted from credit card but it is not displaying in my Oxigen wallet. Also I did not see any transaction history details. This issue is been occurred with my friend too. I am very frustrated with such grievance. Also there customer support call is from 9 am to 6 pm only. I have send plenty of mails to them but none replied. What can i do? Please help anyone.
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    Oxigen Services India Phone
    +91 12 4677 3377 [Customer Care]
    +91 12 0719 1010 [OxigenWallet]
    +91 12 4716 1100 [Head Office]
    Oxigen Services India Address
    Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001
    View all Oxigen Services India contact information