[Resolved]  Oxigen Recharge — Amount not credited after failed transaction

Address:New Delhi, Delhi, 110085
Website:oxigen

I was trying to load 1700rs into oxigen wallet on 28th of OCT 2016, but money got debited from BANK OF BARODA bank DEBIT card & not credited to wallet.
I made a call to oxigen customer care regarding this and they told it would be credited in 7 working days, but the money not yet credted to the bank.
Kindly refund it back to my DEBIT card or add it to wallet.

Registered email id: [protected]@yahoo.com
Bank name:Bank Of Baroda debit card number ending with 8898

Amount & date : 1700 & 28/10/2016...
its really work like a government organisation
i send many mail and attach the successful transaction bank statement proof.
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Dec 14, 2016
Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2016
Oxigen Services India Customer Care's response
Hi Sneashish,

Apologies! for the inconvenience caused to you. We checked our records and found that the transaction was a failure. We have not received amount for your transaction. Please contact your bank for further assistance.

Thanks,

Oxigen Wallet
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