[Resolved]  Oxigen Recharge — Failure of recacharge

Address:Guntur, Andhra Pradesh, 522004

I have recharged Internet pack of rs 198/- for bsnl mobile no [protected], amount was deducted from my account, but recharge benefit was not received. Transaction Id wasOXISBI14263264IG0BNBOAR1.
Kindly resolve my problem at the earliest.
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Complaint marked as Resolved 
Oxigen Services India customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2016
Oxigen Services India Customer Care's response
Dear Sir,

Greetings from Oxigen and we regret for the inconvenience caused.

We have forwarded your request to the concern team and they will get back to you by today EOD.

Regards,

Feedback Team
Verified Support
Feb 21, 2016
Oxigen Services India Customer Care's response
Hi Satish,

We apologize for the inconvenience caused to you. We will ensure that your issue is resolved at the earliest.

Please e-mail us your registered mobile number with Oxigen to [protected]@oxigenwallet.com. We are eagerly awaiting your reply.

Thanks,

Oxigen Wallet
Complaint comments 

Comments

I have done online mobile recharge of Rs. 150/- for Vodafone (UP East) mobile no [protected] on[protected] at 7.22 PM. Payment was successful and the amount was deducted from my account, but recharge benefit was not received. Transaction Id was OXISBI16169381

Payment Status Completed successfully.
Transaction Details
[protected]
Transaction ID OXISBI16169381
Service ETOP*VODA*UPE, [protected]
Bank Transaction ID IG0BSMHWT2
Transaction Time 3/28/2016 7:22:02 PM
Recharge Amount Rs.150

Kindly resolve my problem at the earliest


(Anil Kumar Gauniyal)
email: [protected]@yahoo.co.uk

Oxygen - Balance deducted from SBI account but wallet not updated

I make 2 transaction on 09-03-15 amount was deduct but wallet not update my money. 67rs, 91rs + extra service charges included. Please give my money back Name nikhil M -[protected] transaction id IG00SAWXM4, IG00RZCRW9

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