[Resolved] Oxigen Recharge — Mobile recharge failed

naresh gulsia

from Kangra, Himachal Pradesh

Address:

176302

Sir/madam, it is to my utmost discomfort that on dt/02/04/2016 i used sbi internet banking to recharge my mobile no.[protected] at 6.30pm, but till now neither refund nor recharge has been done by oxigen services.My ac with sbi was debited with rs.124/further i may mention that the txn.No.Of the said debit is ih61334010.Kindly look into the matter at your end and help me to get my refund at earliest. Thanks

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Aug 11, 2016

Complaint marked as Resolved

Oxigen Services India customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2016

Oxigen Services India Customer Care's response Dear Customer,

Greetings from Oxigen and we thank you for using our services!

We have shared your issue with the concern team and started working on it immediately.

Regards:
Feedback Team.

Verified Support

Apr 09, 2016

Oxigen Services India Customer Care's response Hi Naresh,

We apologize for the inconvenience caused to you. We will ensure that your issue is resolved at the earliest.

Please write an e-mail to sbi.[protected]@myoxigen.com for a faster resolution. We are eagerly awaiting your reply.

Please feel free to reply, if you have any further concern.

Thanks,

Oxigen Wallet