[Resolved] Oxigen Recharge — Oxigen wallet electricity payment failure | |
This is to share my immense convenience and discomfort with my very first transaction with Oxigen for electricity payment
I paid Rs. 740 using OxiCash to Maha Vitaran Electricity board. The money clearly got cut from my bank and got transfered to oxigenwallet.com but the electricity board says that they didn't recieve any payment towards the payment of bill and when I log into Oxigen wallet it shows my balance as Rs.0 and shows no transactions in the history.
I want to know what have you done with money and why it isn't visible in my wallet at least if the payment wasn't made.
Please give my money back immediately or I will have to take serious action towards Oxigen Wallet Ltd under fraud perpetuated by Oxigen Wallet by stelaing my 740 rs. Now the money has gone out but the board hasn't received the money and will soon start charging hefty fines all because of you and I shall hold Oxigen responsible for that. Was this information helpful? | |
Complaint marked as Resolved
Oxigen Services India customer support has been notified about the posted complaint. Verified Support Dec 28, 2015 Oxigen Services India Customer Care's response Dear sir,
Greetings from Oxigen and we regret for the inconvenience caused.
kindly share the transaction number, payment medium and contact number.
Regards:
Feedback team
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