Oxigen Recharge — Recharge not received

Address:Ahmednagar, Maharashtra, 422601

Sir,
I usally recharge through oxy pay service
And i never found it unsafe before
On july 16, i tried o recharge through this service for rs 110.. But unfourtunetlly i could not get recharge of the said amount
I waited for more than 4-5 hours and then i decided to make complaint to u
My idea mobile number is [protected] and i have recharged for the amount of rs 110, my transaction referance is
Igochlnxr5 on 7 july at 13:49
My bank is showing succesful transaction of rs 110.. And not showed the refund i was expecting for non-recharge if..

Plz do the needful

Regards thanx

Rupesh mehta
[protected]@gmail.com
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I have added Rs.159 from my payback account to oxigen wallet but not credited to my oxigen wallet.
Payback account no : [protected]
Point redeemed : 638
Amount to be credit Rs 159.50
id [protected]

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