[Resolved] Oxigen Recharge — Transaction failed but haven't refunded | |
Hi... I tried to pay water bill through oxigen wallet using net banking through my hdfc bank. The transaction got failed and money 1294.00 deducted from bank account. But the pending amount showing as it. I requested to oxigen wallet through mail and i got a mail back from them as they are looking into it and will get back to you shortly. But as of now i didnt get any call from them or i didnt get any refunded amount. Please solve it asap.
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Oct 1, 2016 Complaint marked as Resolved Oxigen Services India customer support has been notified about the posted complaint. Verified Support Aug 31, 2016 Oxigen Services India Customer Care's response Hi Sai, Not good to know that! Please be assured. In case amount is not loaded to Oxigen Wallet. It will be reversed to the source account within 7 working days. If you have any further concern, please let us know. Thanks, Oxigen Wallet | |
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+91 12 4677 3377 [Customer Care]
+91 12 0719 1010 [OxigenWallet]
+91 12 4716 1100 [Head Office]
Plot No. 94, Institutional Area, Sector 32, Gurgaon, Haryana, India - 122001
I transfer the amount on Sbi to Oxigen wallet on 27/08/16 7:45 pm .
Transation ID OXISBI21813244
BANK ID CH47985772
till yet am not getting the cash on oxigen wallet. Please check it and give me reply.