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Oxigen Services India Complaints & Reviews

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Last updated Sep 2, 2023
Complaints 687
Resolved
393
Unresolved
294
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Oxigen Services India
Customer Service Contacts

Oxigen Services India Phone Numbers

Phone
+91 12 4677 3377
450
209
+91 12 0719 1010
153
69
+91 12 4716 1100
137
67

View more phone numbers

Fax
+91 12 4436 2151

Oxigen Services India Head Office Address

Plot No. 94, Institutional Area, Sector 32
Gurgaon
Gurgaon District
Haryana
India
122001

Oxigen Services India reviews & complaints page 16

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K
kalyanacm
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My amount deducted from bank but not credited in oxigen wallet (Big time cheating)

Address:122001
Website:www.myoxigen.com

Hi,
I registered newly to oxigen wallet on 8th dec-2016.
I loaded money into wallet (Rs. 500).
My transaction no.[protected]

I got an sms from oxigen saying that, transaction failed.
My bank account deducted with money.
[protected] - hdfc ref. No.[protected].

I called several times to oxigen cc and sent several mails.
But neither my money returned to bank...
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R
ramuko
from Chennai, Tamil Nadu
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Payment not received

Address:Chennai, Tamil Nadu
Website:www.oxygen wallet.com

I loaded money rs.2000 from my karur vysya bank to my oxygen wallet on 10/12/2016-11:07.the was deducted from my bank account.but payment not transfered to my wallet.i send mail they reply an ticket no.what the purpose of the ticket no.plz refund my money to bank as soon as possible.i have no balance in my wallet for my transactions.transaction ref:IBIBO-[protected]...
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G
Gautam357
from Mumbai, Maharashtra
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Recharge not successful

Address:Mumbai City, Maharashtra, 400072

Dear sir,

I have made recharge from sbi oxi services on 12 Dec 2016 and money was deducted from my account but recharge was not successful kindly please refund my money in my account following are the details of the transaction

Transaction ref
:OXISBI24020543IGAAKNWMU5

Kindly resolve the complain shortly as it has already caused me an inconvenience

From
Gautambr...
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V
Vikash Sain
from Gurgaon, Haryana
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Amount not transferred

Address:122001
Website:www.oxigenwallet.com/site/contact

Sir,
I m vikash. p. no [protected]
Email - [protected]@gmail.com

Before 4 day i downloaded this company app from google play and i did try to transfer my money in other account. amount has been deducted from my account and after 5 min it got transaction failed. after that i got a mail from oxygen that it will be clear in 48 hours. but now 120 hour gone but my money didn't refund yet. plz do the needful....
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S
sabihabegum
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failed

Address:122001
Website:www.oxigenwallet.com

Respected sir/mam

5/12/16 By using oxigen wallet i did transaction it has been failed but money deducted from oxigen wallet and i got sms (mobile) as my transaction pending

let me send you message details which i got
hang in there ! your request of rs 3800 to bank a/c [protected]
is pending txn id[protected]

Afterwards i mailed and they raised ticket ( ticket no 373731)...
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S
Sadeeshkumar S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online transaction (Oxigen wallet)

Address:560016

Subject : police complaint acknowledgement no. 969/16 dt. 05.11.2016 against unknown person online credit card transaction (On my icici bank standard chartered bank credit card)
Dear sir,
Its further to police complaint acknowledgement no. 969/16 dt. 05.11.2016 i had received a call from [protected] on 4.35pm (Dated 02.11.2016) in my mobile no. [protected], where she said we are calling from bank online reward points department...
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L
lakhi saini
from Kapurthala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My money deducted in my account but not recharge

Address:Fatehgarh Sahib, Punjab, 140406
Website:[email protected]

I want to do recharge of my tata sky tv set of box so i open oxigen wallet and do recharge i have done everything properly and pay money through dabit card of OBC bank 19/11/2016 but my money is deduction my recharge is not conform after four days i check my account my money is not return in my account so why i pay to this site my money deduct 429.50Rs and my bank trasaction id is PRCR/70012188/[protected]/[protected] my phn no is [protected]...
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D
Debz37
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't find 4030 rs,what i have added

Address:743286
Website:Oxigenwallet.com

Sir/mam,
I have added 4030 rs to oxigen wallet.
Then use it to create a virtual visa caemrd in it.
Then for some reasons i have removed the evisa card, thenas per there rule, the money have to find in RBL balance section, for future evisa creation,
But it showing 0 balance.
I have called castom care 5 time, then didn't help me.
Everytime they say to send scr shot via emai, but after sending that...
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P
prithwirajk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failure due to technical issues

Address:700084
Website:www.myoxigen.com

I used oxigen wallet app for a top up of rs.50 for which i used my debit card. After the deduction of 50 rupees from my account the "transaction failed due to technical issues". My money was neither refunded, nor did i get any top up which is frustrating. I don't know what to do further. Repeated calls to the customer care centre is not resulting in any solution of the problem....
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S
Sadeeshkumar S
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction

Address:560016

Subject : police complaint acknowledgement no. 969/16 dt. 05.11.2016 against unknown person online credit card transaction (On my icici bank standard chartered bank credit card)
Dear sir,
Its further to police complaint acknowledgement no. 969/16 dt. 05.11.2016 i had received a call from [protected] on 4.35pm (Dated 02.11.2016) in my mobile no. [protected], where she said we are calling from bank online reward points department...
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P
Prashant92511
from Barkot, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving cashback

Address:122001
Website:www.oxigenwallet.com

Maha farzi online wallet. Cashback dena hi nhi tha to offer hi kyn nikala Bhai??? They giving code WHITE1000 to add money and get 200 cashback. I applied code. All done good. But they are not crediting cashback. Money added on 10 Nov 2016 and today 16 Nov 2016. Till date they are saying we are working. Are Bhai logo kitna kam wait krwaoge????

Ye wallet bilkul bhi reliable nhi hai. Is pr transaction krke mene 1000 rupees atka...
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K
kijan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online recharge not successful but deduction is made from my account

Address:122001
Website:i3.oximall.com/../MobileRecharge.aspx

Sir,
I have recharged reliance mobile no [protected] with rs 700 from my sbi internet banking account through oxi services on 13.11.2016 the problem is the amount of rs 700 has been deducted from my account but i have not received the recharged amount to my mobile number.
Please refund my amount. The details of the transactions is

Sbi transaction ref no[protected]
Transaction id-oxisbi23608176br...
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S
space4u86
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund issue

Address:Gurgaon, Haryana
Website:www.oxigenwallwet.com

I was adding 300 rs from hdfc netbanking to oxigen wallet on 27-10-16.
Transaction failed which happens many often with this site but amount deducted.
Customer care has registered ticket 323967 for this, when it couldn't be solved they created another ticket 338361.
It has been 14 days. No resolution so far.
Multiple follow-up resulted in vein....
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S
Saiful1981
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oxigen Recharge My mobile balance not received from 05-11-16

Oxigen Recharge — My mobile balance not received from yesterday while amount deducted my account

Molla Saiful ISlam

Sir,
I have mobile recharge yesterday & not received balance till now & recharge amount was deducted .Pls do needful

Reference Number [protected]
Transaction ID OXISBI23486090
Service ETOP*RELG*WB, [protected]
Bank Transaction ID IGAAFGZNE0br...
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A
Akhilesh Rajput
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of money

Address:Pathankot, Punjab, 145001
Website:Oxigen Service

Sir,
I have tried to recharged my mobile through your service on 25 Oct 16, amount of Rs 79/- deducted from my account but my phone has not been recharged nor money is being refunded back. This has been occurred so many times with me. This may be last transition with Oxigen. Pl refund my said money immediately details of transitions are as follows:-
Narration : TO TRANSFER INB Oxi Services
Ref. No. OXISBI23310973IGAADRNSQ1br...
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S
Sneashish Mukherjee
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not credited after failed transaction

Address:New Delhi, Delhi, 110085
Website:oxigen

I was trying to load 1700rs into oxigen wallet on 28th of OCT 2016, but money got debited from BANK OF BARODA bank DEBIT card & not credited to wallet.
I made a call to oxigen customer care regarding this and they told it would be credited in 7 working days, but the money not yet credted to the bank.
Kindly refund it back to my DEBIT card or add it to wallet.

Registered email id: [protected]@yahoo.com
Bank...
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A
ashish.sharma
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My mobile balance not received from yesterday while amount deducted my account

Address:Chhindwara, Madhya Pradesh, 480108

Sir,
I have mobile recharge yesterday & not received balance till now & recharge amount was deducted .Pls do needful
OxiTransID -[protected]
Reference Number[protected]
Transaction ID OXISBI23302526
Service ETOP*AIRT*MP, [protected]
Bank Transaction ID IGAADPIGW8
Transaction Time 10/25/2016 12:38:31 PM
Recharge Amount 100...
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R
rylokhande
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not deposited to my wallet

Address:Pune, Maharashtra, 411045
Website:www.oxigenwallet.com

I have transact on jabong on 29-sep-2016 for Rs. 1474 using oxigen wallet and Transaction ID is[protected]. I returned 2 items of (a) Rs. 291.60 (b) Rs. 550.80 which totals to Rs. 842.40.
Jabong has credited amount of Rs. 842.40 to my oxigen wallet but I have not seen this amount in my oxigen wallet.
Now its been atleast 2 weeks and I have not got my money.
I request oxigen to look into this matter and help...
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D
dave path
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Service pathetic and money not been refunded.

Address:Gurgaon, Haryana, 500055
Website:www.oxigenwallet.com

Firstly, i loaded oxigen wallet with 4000 INR. Then I created virtual visa card and transferred funds into it. With virtual visa card I made a transaction into other wallet but it failed and I made some other transactions .. those also failed. I contacted customer care n asked to transfer back money to oxigen wallet they said its not possible n asked me to make another transaction. this time the transaction failed and no money was left. Oxigen...
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A
Avishekdas82
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:Kolkata, West Bengal, 700075

The fraud happened on september 24, 2016

On september 24, 2016 around 3 pm, i received a number of calls from [protected] with the caller identifying himself as a sbi customer care representative.

I was asked to provide my sbi a/c details, sbi debit card number and cvv in order to resolve a debit card transaction problem (On september 23, 2016). The caller claimed that he will initiate the refund transaction...
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