Oxigen — transaction failed but amount debited

Address:

Hyderabad, Andhra Pradesh

transaction id's
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the above mentioned 4transactions are amount debited in my wallet but not credited in my merchant site or not refunded at the time of transaction i am getting transaction failed then i tried again 4times each time 500rs total 2000 debited in my account but not refunded until today i made that transaction on 23/2/2015.i tried to contact oxygen wallet customer care also but no one respond to that number i lost 100rs balance in my mobile i never seen worst customer support like oxygen wallet.