[Resolved] Oxigen Wallet — Wrong deduction of online payment

Raj1001

Address:	New Delhi, Delhi, 110085
Website:	www.oxigenwallet.com

Hi,

I was doing online shopping on (shopcartz.com) while shopping INR 1000 was deducted through oxygen wallet on 19-Feb-2016 from my Axis bank account ([protected]) but shopping was decline.
Transaction number is:[protected]
Axis reference no.:[protected]
cost of item shown at website was INR 1 but deduction was INR 1000
please kindly help me to resolve it

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May 3, 2016

Complaint marked as Resolved

Oxigen Services India customer support has been notified about the posted complaint.

Verified Support

May 03, 2016

Oxigen Services India Customer Care's response Dear Customer,

Greetings from Oxigen and we thank you for using our services!

We have shared your issue with the concern team and started working on it immediately.

Regards:
Feedback Team.

Verified Support

May 03, 2016

Oxigen Services India Customer Care's response Hi Raj,

We are happy that your issue has been resolved. We value you as a customer.

Thanks,

Oxigen Wallet

Verified Support

Jun 04, 2016

Oxigen Services India Customer Care's response Dear Customer,

Thank you for writing to us. We would like to inform you that your amount has already been refunded.

If you have any further query, please let us know.

Thanks,

Oxigen Wallet

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Comments

Raj1001

Hi

I didn't received any response from oxygen wallet.
My complain is still pending i didn't received my money

hp73988

Sir mene OXIZEN wallet me 2000 dala hai lekin abhi tak mere wallet me aaya nahi hai. 24 hours ho chuke hai. Mujhe iska answer chaiye .jaldi se jaldi iska smadan kare. Mera OXIZEN account no. [protected]. Hai

Himanshu pandey
kanpur.

Jitna jaldi ho sake iska smadan ho.

Kanpur
UP
India