Submit a Complaint
Other
OYO Rooms

[Resolved]  Oyo Rooms — Regarding mismanagement in room booking

Address:Dehradun, Uttarakhand, 400005

With reference to our booking hotel at goa from 21st March 2016 to 25th March 2016.in this regard we have spoke to ur customer care officer Mr. Akash for mismanagement in the hotel booking at goa and told him to raise for refund the amount. But till date we haven't recieved any reply.details are as follows customer care executive booked 1st 2 days (I. E. From 21st March 2016 to 23rd March 2016 at shiva resorts near calungute beach.but the same time for next two days I told to book hotel near bag beach (radissonhotelradissonhotel near)but he has booked hotel from 23rd Jan 2016 to 25th Jan 2016. And when I have booked 2 days in march why should I have booked for Jan even I have clearly told for 23rd March to 25th March 2016 if open the voice record. So it is the mismanagement of your executive so kindly refund my booking amount as earliest.
Pls look into the matter carefully.
Thanking you
Sujeet jaiswal
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2016
OYO Rooms Customer Care's response Dear Sujeet, We are extremely sorry to know about the trouble and sincerely apologise for the inconvenience caused. Request you to please share the booking ID and our guest support team will surely get in touch with you regarding the issue and look into the matter for you. Appreciate your patience and understanding in this regard. Team OYO
Complaint comments 
5 Comments

Related OYO Rooms reviews

[Resolved]Oyo Rooms - Not adheringto committed Premium rooms[Resolved]Oyo Rooms - OYO and YATRA cheated me1[Resolved]Oyo Rooms - Hotel does not exist and no rooms available1[Resolved]Oyo Rooms Bangalore - Deficiency in services[Resolved]Oyo Rooms - Air and noise pollution due to generator sets and a/cs in residential area
View all 6582 OYO Rooms Reviews

Comments

Dear oyo team booking Id for goa booking DUEW 4103 besides radissonhotelradissonhotel blu near candolin beach goa.
Prior this I have given complaint for my Delhi booking I'd is PVNQ2785 but till date no one has taken care.
Kindly lookinto the matter as earliest
Thanking you

Reply
I have sent booking id.
Kindly do the needful
Thanking you
Sujeet
Reply
Dear oyo team
Still we are waiting for ur response.
Thanking you
Sujeet
Reply
Dear oyo team
Thanks for your co operation in solve our problem and process my request.
Thanking you
Sujeet
Reply
We come across many customers who explicitly mention that they do not want oyo rooms.
Reply
OYO Rooms Customer Care's response, Oct 12, 2018
Verified Support
Dear Guest,

Please help us understand the concern. We'll leave no stone unturned to resolve the same.

Regards
Team OYO

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6582
    Pending
    1005
    Resolved
    4541
    View all 6582 OYO Rooms reviews & complaints
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information