[Resolved] Oyo Rooms — Very bad rooms | |||||
I have booked the hotel through oyo rooms in jaipur. I have been given hotel meenakshi palace. I am sharing the pictures of room alloted to me. This will show how oyo room is cheating the customers. the room service is very bad. We have found many cockrathes in our room. Totally unique hygienic environment. I have complained also to oyo customer care but every time I got the response that they are escalating the issue. I am sharing the pictures of the room I have been given. Was this information helpful? | |||||
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint. Verified Support Mar 30, 2016 OYO Rooms Customer Care's response Dear, We are appalled to know about this. We are working hard to deliver great customer service each time someone visits an OYO. It is rather embarrassing to know about this issue happening to one of our guests. Please share the booking ID/contact details so that we can investigate and solve the issue leading to this. Our customer experience team will very soon get in touch with you regarding this. We promise to deliver an amazing stay experience, the next time you stay with us. Thanks for your patience. Team OYO
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