[Resolved]  Panasonic — Bad Product/Worst After Service

Address:New Delhi, Delhi

Cheater Panasonic,
We purchased a 42" inch LED (PANA LED 42E6D) for Rs 53700 on 13th of October Invoice No - DWK-MB-896 ( Bill is attached). Which did not work from very next day. Since then I have called customer care and numerous officials thousand times but no update on refund/replacement. Every time I call customer care they always promise that refund/replacement will come in 2-3 days. But its been 5 months now and no sight of any refund/replacement. Customer care is always lying and making fake promises. its really frustrating now.
Totally unprofessional staff. All the staff is liar. Specially Aman from VOC team. Jitendra Acharya (Ph no - [protected]), Naresh ([protected]). They always make false promise and then never pick up the call inspite of calling multiple times after that. Panasonic is really a fraud company. Never ever buy any product of Panasonic. Pathetic customer service. All staff is such a liar that they don't even keep their promises even after giving it in writing.

Advice to all the viewers. Beware of buying any product of Panasonic. They are nothing but a fraud company whose objective is to provide bad products and worst after service.
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Aug 14, 2020
Complaint marked as Resolved 
Panasonic customer support has been notified about the posted complaint.
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    +91 22 2230 1952
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    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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