[Resolved]  Panasonic — File a complaint against the a/c service

Address:

Chennai, Tamil Nadu

I bought a 1.5 a/c on 13-may-14 in ratna cool in chennai. But its not working good . So i raise a complaint on 18-jun-14 in panasonic customer care complaint no : 091975. I make a follow-ups for the same .
As per my follw-ups their executive provide the service center no it name was smart solution. I try to make a call to them but that telephone no[protected]
) was not in use. After that i called again to customer care on 20-jun-14, and explained my situation to them. So they provide the mobile no of that smart solution service center (MR EZHIL -[protected]). As per the customer care executive confirmation i make a call to that person but he toll me to call ratna coll again b, coz he cant able to do that service because ratna coll have a separate service team for them. So again i make a call to cuatomer care & explained the same story to their executive. So they just say a little sorry to me & file a new complaint registration no (099916) then i collected the ratna coll house service center no (seacool[protected] and make a call to them but as per their statement its a season time so will try to solve your query but you will again need to check with panasonic customer care. Now wat can i do in this case i spent Rs 38000 to purchase that a/c. Kindly help me to solve this issue.