[Resolved]  Panasonic — IMEI No. Change After Service

Address:New Delhi, Delhi

Hello,

I had submitted my mobile second time in Panasonic service center M/s.Harkrishan Gallery & Services on 17/11/14 for repairing some issues which is not rectify before, they told me handset delivered to you after 10 days.
On 1/2/14 I visited to Service center for collect my mobile. They given my mobile after receiving the original Job sheet, after that I go to home & noticed mobile IMEI number has been changed, I was just Shocked that they were do this also.
Then I call in evening to Panasonic customer support, they told me mam our Seniors will be definitely call but they didn't call me till morning. All these things I call again in Panasonic customer support on 2/12/14 morning again they told me our seniors definitely called but nobody call me & no replay of my mails also.
I also inform in service center they said mam your mobile IMEI number has been updated & please visit there with the original bill then we will mentioned on it. But company refuse to satisfied me & said IMEI no. never changed. Due to this I m in trouble who's said right.

Please help me if any issues arises due to this IMEI no. then the Panasonic Co. & Service Center will be responsible for all these things because they are taking this matter very lightly.

And one more important thing Panasonic co. is not providing satisfactory service ever due to this we are facing too much problem.
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Aug 14, 2020
Complaint marked as Resolved 
Panasonic India customer support has been notified about the posted complaint.
Dec 07, 2014
Updated by Purnima rajput
No reply from Panasonic company & when I call in customer support, they always says we call u back but they never call one the person who committed call me back within a hour for status of my complaint is Mr.Amit kumar (senior Voc Department) but no response.
Panasonic company's worst mobile ever..., & there is no one to solve our problem.
So it's a request please take a relevant action against company's unprofessional behaviour.
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