[Resolved]  Panasonic India — Manufactured defective handset

Address:Koriya, Chhattisgarh

I buy Panasonic t11 mobile. From India time shopping. In 10 January 14. When I use mobile it get excessive heating at the back side .when I approach to near service center. They are no accepting my phone. And when I call to panasonic coustmer they said that the service center is not listed in the company.. but still in company site it showing the same derive center where I visited.. the name of service center is spice care in Raipur.
I just want to replace my phone. or they will provide DOA letter.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Amit,

We regret the inconvenience you had to face and would like to help you resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID/ complaint number, address and contact details so that we can look into the matter.
For any further assistance, Please feel free to write in at [protected]@in.panasonic.com
Regards
Customer Support Team
Panasonic India

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    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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