[Resolved]  Panasonic — Internal Display Scratches

Address:Bangalore, Karnataka

I had bought a Panasonic mobile by online worth Rs-12400. After one month the display got small black mark hole and it is being spread half of the mobile. I was fed up to search a panasonic Mobile service centre in bangalore. If I call to customer care they used give a number and if I call to that number they were giving one more number, it was happening since a month and final I got a service centre, I went for Service Centre with warranty card and I explained him in detail, he replied me its physical damage and for this repair charges is Rs-5500 (aprox. half of the mob value), I explained him that it is not a physical damage it started with a simple black mark and spread half of the mobile. It has not been fell down how can it be physical damage? If it is happened for normal handling of the product then what is quality of the product. Please help me for the issue.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Panasonic India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Panasonic India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    2012
    Pending
    0
    Resolved
    280
    Panasonic India Phone
    +91 22 2230 1952
    Panasonic India Address
    No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
    View all Panasonic India contact information