Panasonic — LC D tv complaint- claim

Address:

Kanpur, Uttar Pradesh

sir, i have purchased lcd TV on[protected] model No. L32C80X[protected] for Rs.24000/- It stopped displaying picture in December 2014. I lodged complaint with you. Complaint No. is PI-ASC-[protected] dated[protected]. Your service engineer visited my house and charged rs 500/- as visiting charge. He took the TV to the service Center. After two days the set was returned to me saying its motherboard is defective & the TV can be repaired only after availing new part. On 28.01.2015 service center informed that part is not available and you may claim depreciated value of your TV as per policy of company. I agreed. Now after two month my claim is not settled. when I enquired to the service center some Mr. Ankur talked me roughly and denied to tell me status of my claim. Then I talked on mobile No.[protected] this gentleman listen me patiently but was unable to help me. sir, I want to know status of my claim. which should be settled as per company policy. Narendra Nigam flat No. 1402, Krishna Tower Indraprastha apartments, Ratanlal Nagar, Kanpur UP Mobile No- [protected] Kanpur- 208022