Panasonic — Panasonic water purification

Address:

Ahmedabad, Gujarat, 380058

I ASHA BOHRA, ADDRESS- Iscon Platenum, Bopal, Ahmedbad. Am facing serious problem with my water purification.I bought it from Care Electronics, SG Highway Road, Ahmedabad in month of August 2015. 10 times i have raised complain against it, every time the bottle get break and water get spread in our house. Every time they come up with new things they changed bottle and told us that this is used in industries so it will not get break but then to it got brooked and now they say you have to add pressure pump. Why Before fitting they did not check pressure? And in our building no one else have this problem even with 8000 rs Auro and we have got installed 18000 rs in Panasonic water purification .
They just make us talk with different different people all the time . Next month my validity is getting expired and then they will raise their hands up by saying it is not in warranty. Is this how they treat with their customers. We both are working always we have to take leave coz of this water problem. The last complain number is R[protected]. We really are waiting for some serious action to be taken against it. If possible please make sure they change this piece and get us new one which do not have any problem. Model number of water purification is TK-CS-80-DA and concern person is Kartik Joshi area sales manager of panasonic in Ahmedabad Gujarat. I have added pic of the product too.